Installing apps

The first step in using SMART Remote Management to install an app is to create an installation package for the app. The procedure for creating an installation package depends on the app’s source:

To create an installation package using an online file

1. Click Repositories and select Packages.

   The Packages window appears.

   Tip 

   If your organization created its domain account after May 2023, the Packages window includes sample installation packages that you can use as starting point for creating your own installation packages. These sample installation packages have turquoise icons.

2. Click ADD NEW.

3. Select File from Url from the Select upload method drop-down list.

4. Type the file’s URL in the File url box.

5. Type a name and description in the Repository name and Package description boxes.

6. OptionalType appropriate values in the remaining boxes.

7. Click CONFIRM.

To create an installation package using a file saved on your computer

1. Click Repositories and select Packages.

   The Packages window appears.

   Tip 

   If your organization created its domain account after May 2023, the Packages window includes sample installation packages that you can use as starting point for creating your own installation packages. These sample installation packages have turquoise icons.

2. Click ADD NEW.

3. Select Upload file from the Select upload method drop-down list.

4. Click Add file.

5. Browse to and select the file, and click Open.

   The file uploads and the Repository name box updates to include the file name.

6. Type a description in the Package description box.

7. OptionalType appropriate values in the remaining boxes.

8. Click CONFIRM.

To create an installation package using a Google Play app

1. Click Repositories and select Packages.

   The Packages window appears.

   Tip 

   If your organization created its domain account after May 2023, the Packages window includes sample installation packages that you can use as starting point for creating your own installation packages. These sample installation packages have turquoise icons.

2. Click ADD NEW.

3. Select Package from play store from the Select upload method drop-down list.

4. Click Play store.

   The Google Play store opens in a separate browser tab.

5. Search or browse for the app you’d like to use.

6. Copy the webpage’s URL from the address bar.

   Example 

   The URL to the WPS Office app is https://play.google.com/store/apps/details?id=cn.wps.moffice_eng.

7. Return to the SMART Remote Management tab and paste the URL you copied in step 4 in the Copy app URL from Play store box.

8. Select the country where the devices on which you want to install the app are located in the Select country drop-down list.

9. Select the type of device in the Device type drop-down list.

   Note 

   For SMART Board interactive displays, select Interactive flat panel (Android).

10. Click Sync.

11. OptionalModify the name and description in the Repository name and Package description boxes.

12. OptionalModify the values in the remaining boxes.

13. Click Confirm.

To create an installation package using an iOS enterprise app

1. Click Repositories and select Packages.

   The Packages window appears.

   Tip 

   If your organization created its domain account after May 2023, the Packages window includes sample installation packages that you can use as starting point for creating your own installation packages. These sample installation packages have turquoise icons.

2. Click ADD NEW.

3. Select iOS enterprise application from the Select upload method drop-down list.

4. Complete one of the following procedures (based on the file’s source):

   Source	Procedure
   Online file	Select File from Url from the second Select upload method drop-down list. Type the file’s URL in the File url box. Type a name, description, and version in the Repository name, Package description, and Package version number boxes. OptionalType appropriate values in the remaining boxes.
   File saved on your computer	Select Upload file from the second Select upload method drop-down list. Click Add file. Browse to and select the file, and click Open. The file uploads and the Repository name box updates to include the file name. Type a description and version in the Package description and Package version number boxes. OptionalType appropriate values in the remaining boxes.

5. Click CONFIRM.

You can deploy an installation package to a single device, multiple devices, all devices that match a saved filter’s criteria, or a group. Alternatively, you can:

• Assign the installation package to a group so the package is automatically deployed to devices added to the group

  SeeUsing tags and groups

• Use a trigger to initiate the deployment of the installation package at a scheduled time or when a specific event takes place

  SeeManaging schedulers and triggers

• Include the deployment of the installation package in a workflow

  SeeManaging workflows

To deploy an installation package to a single device

1. Click Devices to open the Devices view.

2. OptionalFilter the devices shown in the Devices view.

   SeeFinding devices

3. Click the device’s row.

   The device’s dashboard window appears.

4. Click Repositories actions, and then click Install Packages.

   The Install package window appears.

5. Select the installation package from the list and click Apply.

To deploy an installation package to multiple devices

1. Click Devices to open the Devices view.

2. OptionalFilter the devices shown in the Devices view.

   SeeFinding devices

3. Select the devices’ check boxes.

4. Click Install package.

   The Install package window appears.

5. Select the installation package from the list and click Apply.

To deploy an installation package to all devices that match a saved filter’s criteria

1. Click Devices to open the Devices view.

2. Click Filters in the Search bar.

3. Click Actions in the saved filter’s row and select Install package.

   The Install package window appears.

4. Select the installation package from the list and click Apply.

To deploy an installation package to a group

1. Click Devices to open the Devices view.

2. Click Groups to open the Groups panel.

3. Click Actions in the group’s row and select Install package.

   The Install package window appears.

4. Select the installation package from the list and click Apply.

If an app requires activation and supports centralized activation, you can create a command or script in SMART Remote Management to activate it on the device.

Some apps can cause issues with SMART Board interactive displays with iQ and are not supported on these displays as a result: