Monitoring devices

The Devices view displays information about the devices enrolled in SMART Remote Management to which you have access. The Devices view is the main view in SMART Remote Management for monitoring and managing devices.

Devices view

To open the Devices view from anywhere in SMART Remote Management, click Devices in the menu. In the Devices view, you can:

  • Show and hide columns

  • Filter devices

  • Identify which devices are online

  • View device details

  • Locate devices

  • Export device details to CSV files


If a warning icon appears next to a device’s ID, you need to reset the device’s authentication token. Click the icon to learn more and reset the device’s authentication token.

Warning icon next to device ID