Connecting room computers and guest laptops
You can connect room computers and guest laptops to the display to view and interact with them.
Tap the buttons below to see the locations of the connectors and the connector and cable information for the display’s input sources:
Warning
Ensure that any cables that cross the floor to the display are properly bundled and marked to avoid a trip hazard.
Notes
Install SMART software on computers you connect to the display.
Your organization’s installers might have connected cables to the display and run the cables behind a wall or under the floor to a desk or table where you can place your computer.
As shown above, HDMI 1, HDMI 2, VGA, and Display Port share the Touch USB Type-B receptacle on the side connector panel, and HDMI uses the Touch USB Type-B receptacle on the front connector panel.
The USB Type-C connector provides 15 W of power for charging connected devices.

Connect a device to the display’s USB Type-C, HDMI, HDMI 1, HDMI 2, Display Port, or VGA connectors.
Note
To enable touch control of the device, connect a USB cable to the associated USB connector. Devices connected to the USB Type-C connector don’t require an additional USB connection to enable touch.
Select the source using one of the following methods:
Using the Side Toolbar menu
Using the remote control
Open the Side Toolbar menu by sliding either of the Side Toolbar menu handles
(located on either side of the screen) toward the center of the screen.
Tap the Input Select icon
.
Press the Input Select
button on the remote control.
The Input Selection dialog box appears.
Note
Three dots ••• appear below inputs (USB Type-C, HDMI, HDMI 1, HDMI 2, OPS and DP) with a connected device.
Tap the computer’s input source or use the navigation keys on the remote control to select the input source and then press the OK button.
The device’s output appears on the display’s screen.
Tip
You can configure the display to automatically switch to the newest input, lock the current source, or choose other priorities or input options.
For more information, see Source settings.

This table presents the recommend resolutions and refresh rates for the display’s inputs:
Input source | Maximum resolution | Refresh rate |
---|---|---|
USB Type-C, Display Port Alternate Mode | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz | |
HDMI 1 | 3840 × 2160 | 60 Hz |
HDMI 2 | 3840 × 2160 | 60 Hz |
1920 × 1080 2 | 60 Hz | |
Display Port | 3840 × 2160 | 60 Hz |
AV | 1920 × 1080 | 60 Hz |
YPbPr | 1920 × 1080 | 60 Hz |
Input | Maximum resolution | Refresh rate |
---|---|---|
USB Type-C, Display Port Alternate Mode | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz | |
HDMI 2 | 3840 × 2160 | 60 Hz |
HDMI 3 | 3840 × 2160 | 60 Hz |
1920 × 1080 4 | 60 Hz | |
Display Port | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz |
If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions.

SMART Board GX series interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions.
SMART Board GX (V2) series interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions.
Resolution | Pixels | Details |
---|---|---|
FHD (1080p) | 1920 × 1080 (2.1 megapixels) | Most modern video devices (computers, laptops, DVD players and Blu‑ray disc players) support FHD resolutions. Check a device’s specifications to see which resolutions it supports. SMART recommends a digital HDMI, DVI or Display Port connection for best results with FHD. Although an analog VGA connection might support FHD, the video quality may be degraded, particularly if the VGA cable is longer than |
4K UHD | 3840 × 2160 (8.3 megapixels) | A 4K UHD display has greater pixel density than an FHD display. A 4K UHD display can show up to four times as much visual information as FHD displays. Notes
|
SMART advises against the use of an analog video connection for displaying FHD or 4K UHD because analog video connections can not display high-resolution images with adequate picture quality. If you want to use FHD or 4K UHD resolutions and the source device supports only an analog video connection, you will likely need to upgrade the source device.

Displays can support different refresh rates, typically 30 Hz or 60 Hz. Higher refresh rates can result in smoother, flicker-free video. This is most evident when using 4K UHD.
Most computers support a refresh rate of 60 Hz. Using the highest frame refresh rate possible will provide a better experience when using the display, provided the connected device supports the refresh rate. If it doesn’t, you may need to set the device’s display settings to a lower refresh rate.

SMART recommends the following varieties of cable:
Cable type | Maximum length | Recommendation |
---|---|---|
Display Port | Use only certified Display Port 1.4 cables that have been tested to support the performance standard you require. | |
HDMI | Use only certified Premium High-Speed HDMI (18 Gpbs) cables that have been tested to support the performance standard you require. | |
VGA | Use VGA cables with all pins in their connectors fully populated and wired. | |
Stereo 3.5 mm | Use only shielded 3.5 mm cables Important Use only a 3.5 mm stereo jack (15 mm long barrel) to connect to the display. | |
USB 2.0 | Use a Hi-Speed USB 2.0 USB extender if the distance between the computer and the display is greater than Use a Hi-Speed (480 Mbps) USB 2.0 USB extender if the distance between the computer and the display is greater than SeeUSB extenders | |
USB 3.0 | SMART supports only installations that use directly connected video and USB cables, or AC‑powered extenders. You might be able to use higher-grade cables that exceed the recommended length. If you have problems with such a cable or an extender of any type, test the connection with a shorter cable before contacting SMART Support. | |
USB Type-C | USB-IF certified USB 3.2 Gen 1 Type-C cable, SuperSpeed (5 Gbps) support To use a USB Type-C cable for video, you need:
Note The USB Type-C connector on the display can supply up to 15 W of power to connected devices. The USB Type-C connector in the display’s front connector panel can supply up to 15 W of power to connected devices. |
Using cables that exceed these maximum lengths may produce unexpected results, intermittent loss of picture, or degraded picture quality and USB connectivity.

The HDMI, VGA, and Display Port connectors on the side connector panel (back of the display) all share a single USB Type-B receptacle on this panel. This means the touch system can be used with only one device connected to these video inputs.
USB Type-B receptacle | Video connectors |
---|---|
Touch |
|

You can use USB drives, peripherals, and other devices with a computer connected to the display using the USB receptacles on the display.
Warning
Ensure that any cables that cross the floor to the display are properly bundled and marked to avoid a trip hazard.
Notes
Install SMART software on computers you connect to the display.
Your organization’s installers might have connected cables to the display and run the cables behind a wall or under the floor to a desk or table where you can place your computer.
As shown above, HDMI 1, HDMI 2, VGA, and Display Port share the Touch USB Type-B receptacle on the side connector panel, and HDMI 3 uses the Touch USB Type-B receptacle on the front connector panel.
The USB Type-C connector on the front connector panel provides up to 15 W of power for charging connected devices.

Connect a device to the display’s HDMI 1, HDMI 2, HDMI 3, USB Type-C 1, USB Type-C 2, Display Port, or VGA connectors.
Note
To enable touch control of the device, connect a USB cable to the associated USB connector. Devices connected to the USB Type-C connector don’t require an additional USB connection to enable touch.
Select the source using one of the following methods:
Using the Input settings menu
Using the remote control
Open the Toolbar by tapping one of the side Toolbar buttons
(on either sides of the screen).
Tap the Input icon
.
Tip
Tap the More icon
to find the Input icon if it doesn’t appear in the Favorite widgets list in the Toolbar.
SeeToolbar.
Press the Input icon
.
Note
A green circle
appears around the currently selected input (PC, Android, HDMI1, HDMI2, HDMI3, Type-C1, Type-C2, DP, or VGA). Inputs with a connected source have a green dot beside the input name, rather than a gray dot. The input name also appears in green text rather than gray when an input is connected.
Tap the computer’s input or use the navigation keys on the remote control to select the source and then press the OK button.
The device’s output appears on the display’s screen.
Tip
You can rename inputs, enable or disable inputs , configure the display to turn on when an active video signal is connected, and automatically switch the input when an active video signal is connected.
SeeInput and output.

This table presents the recommend resolutions and refresh rates for the display’s inputs:
Input source | Maximum resolution | Refresh rate |
---|---|---|
USB Type-C, Display Port Alternate Mode | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz | |
HDMI 1 | 3840 × 2160 | 60 Hz |
HDMI 2 | 3840 × 2160 | 60 Hz |
1920 × 1080 9 | 60 Hz | |
Display Port | 3840 × 2160 | 60 Hz |
AV | 1920 × 1080 | 60 Hz |
YPbPr | 1920 × 1080 | 60 Hz |
Input | Maximum resolution | Refresh rate |
---|---|---|
USB Type-C, Display Port Alternate Mode | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz | |
HDMI 2 | 3840 × 2160 | 60 Hz |
HDMI 3 | 3840 × 2160 | 60 Hz |
1920 × 1080 11 | 60 Hz | |
Display Port | 3840 × 2160 | 60 Hz |
3840 × 2160 | 60 Hz |
If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions.

SMART Board GX series interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions.
SMART Board GX (V2) series interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions.
SMART Board GX (V3) series interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions.
Resolution | Pixels | Details |
---|---|---|
FHD (1080p) | 1920 × 1080 (2.1 megapixels) | Most modern video devices (computers, laptops, DVD players and Blu‑ray disc players) support FHD resolutions. Check a device’s specifications to see which resolutions it supports. SMART recommends a digital HDMI, DVI or Display Port connection for best results with FHD. Although an analog VGA connection might support FHD, the video quality may be degraded, particularly if the VGA cable is longer than |
4K UHD | 3840 × 2160 (8.3 megapixels) | A 4K UHD display has greater pixel density than an FHD display. A 4K UHD display can show up to four times as much visual information as FHD displays. Notes
|
SMART advises against the use of an analog video connection for displaying FHD or 4K UHD because analog video connections can not display high-resolution images with adequate picture quality. If you want to use FHD or 4K UHD resolutions and the source device supports only an analog video connection, you will likely need to upgrade the source device.

Displays can support different refresh rates, typically 30 Hz or 60 Hz. Higher refresh rates can result in smoother, flicker-free video. This is most evident when using 4K UHD.
Most computers support a refresh rate of 60 Hz. Using the highest frame refresh rate possible will provide a better experience when using the display, provided the connected device supports the refresh rate. If it doesn’t, you may need to set the device’s display settings to a lower refresh rate.

SMART recommends the following varieties of cable:
Cable type | Maximum length | Recommendation |
---|---|---|
Display Port | Use only certified Display Port 1.4 cables that have been tested to support the performance standard you require. | |
HDMI | Use only certified Premium High-Speed HDMI (18 Gpbs) cables that have been tested to support the performance standard you require. | |
VGA | Use VGA cables with all pins in their connectors fully populated and wired. | |
Stereo 3.5 mm | Use only shielded 3.5 mm cables Important Use only a 3.5 mm stereo jack (15 mm long barrel) to connect to the display. | |
USB 2.0 | Use a Hi-Speed USB 2.0 USB extender if the distance between the computer and the display is greater than Use a Hi-Speed (480 Mbps) USB 2.0 USB extender if the distance between the computer and the display is greater than SeeUSB extenders | |
USB 3.0 | SMART supports only installations that use directly connected video and USB cables, or AC‑powered extenders. You might be able to use higher-grade cables that exceed the recommended length. If you have problems with such a cable or an extender of any type, test the connection with a shorter cable before contacting SMART Support. | |
USB Type-C | USB-IF certified USB 3.2 Gen 1 Type-C cable, SuperSpeed (5 Gbps) support To use a USB Type-C cable for video, you need:
Note The USB Type-C connector on the display can supply up to 15 W of power to connected devices. The USB Type-C connector in the display’s front connector panel can supply up to 15 W of power to connected devices. |
Using cables that exceed these maximum lengths may produce unexpected results, intermittent loss of picture, or degraded picture quality and USB connectivity.

The HDMI, VGA, and Display Port connectors on the rear connector panels (back of the display) all share a single USB Type-B receptacle on the rear, side panel. This means the touch system can be used with only one device connected to these video inputs.
The touch system can still be used with a device connected to USB Type-B receptacle even when one of the video connectors is connected to another display.
USB Type-B receptacle | Video connectors |
---|---|
Touch |
|

You can use USB drives, peripherals, and other devices with a computer connected to the display using the USB receptacles on the display.