Before you contact support

If you haven’t found the information you need from this site or from our knowledge base, you can contact support for additional assistance.

Before you do, download and complete the technical support check list. This check list includes information our support agents need for properly assessing and resolving any issues you’re having with our products.

SMART Board displays and interactive whiteboards are available in a wide variety of models.

Use the Find my SMART Board wizard to identify your specific SMART Board product.

Most modern SMART Board interactive displays include an accessory slot in which you can install an OPS module. SMART offers several OPS modules, and you can purchase and install OPS modules from third parties as long as they meet the requirements defined in the SMART Board interactive display documentation.

Use the Find my OPS module wizard to identify your specific OPS module.

To learn how to find your SMART product’s serial number, tap the links below:

Browse to the Warranty page, type your SMART product’s serial number or software key in the box, and click Check for warranty.

Tip 

You can type up to 100 serial numbers or software keys in the box. Separate the serial numbers or product keys with commas (,).

To learn how to find the software or firmware version information for common SMART products, tap the links below:

Tip 

To learn how to find the software or firmware version information for all other SMART products, refer to the products’ documentation on this site.

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