Before you contact support

If you haven’t found the information you need from this site or from our knowledge base, you can contact support for additional assistance.

Before you do, download and complete the technical support check list. This check list includes information our support agents need for properly assessing and resolving any issues you’re having with our products.


  • contacting support
  • SMART Board displays
  • SMART Board interactive whiteboards
  • OPS modules
  • location of serial numbers
  • warranty information
  • software version information
  • firmware version information

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