Preparing for setup

SMART OneLaunch is installed in the Apps folder on all SMART Board interactive displays with SMART iQ 4.5 or higher. For use on SMART Board Mini or displays running older versions of iQ 3, SMART OneLaunch is available on SMART AM60 Appliances. Before setting up SMART OneLaunch, ensure the organization’s network, display(s), and permissions are configured properly.

Notes 

To use all the functions and capabilities of SMART OneLaunch, certain requirements must be met both in the network where the end devices are located and by the Windows or Android Receiver Apps.

  1. For remote connections, the SMART OneLaunch must be able to access the internet through these ports:

    Protocol

    Port range

    Direction

    Service

    TCP/UDP

    8002

    Both

    Video/audio streaming

    TCP

    8080

    Both

    Device management, pin code

    TCP

    443

    To the internet

    Airtame Cloud

  2. For screen sharing and video conferencing, SMART OneLaunch must be to access these ports:

    Protocol

    Port range

    Direction

    Service

    TCP

    80

    To the internet

    Connecting to signaling server

    TCP

    443

    To the internet

    Connecting to signaling server

    TCP

    19302

    To the internet

    STUN server

    UDP

    32768 – 65536

    Both

    Client/server traffic

  3. Add the following domains to the network allowlist:

    • *.airtame.cloud

    • eu.posthog.com

    • arctlas.netlify.app

    For more information about network configuration:

    SeeHow to integrate Virtual Airtame into your network

On a SMART Board interactive display with iQ 4.5 or higher, tap SettingsSMART and confirm the following:

Setting

Mode

About TabletBuild numberxxxx.xxxxxx.xxx.4.5.x.xxxx release keys

Version: iQ 4.5 or higher

SMART Board mode

Classic mode

Home screenDefault iQ Home screen

Business with SMART OneLaunch

OR

Business Essentials with SMART OneLaunch

OR

Education Essential with SMART OneLaunch

SeeAdding the SMART OneLaunch widget to the Home screen

SMART OneLaunch enables video conferencing directly from your SMART Board interactive display, using built-in audio and video hardware. To function properly, it requires access to the microphone, camera, and speakers.

Note 

Only microphone and camera permissions require user approval in iQ 4. If you choose not to allow these permissions during setup, you will have to manually enable permissions to start or join calls.

To manually allow permissions

On an interactive display with iQ 4.5 or higher, tap SettingsAppsVirtual Airtame and check the following:

Setting

Mode

Permissions

  • Camera

  • Microphone

Allowed

Pause activity if unused

Off

Display over other apps

Allowed

Alarms & reminders

Allowed

Picture-in-picture

Allowed

Related documents