Setting up teacher access
Before you download and install SMART Notebook, you’ll need to determine how you want to set up access for the teacher. There are two ways to activate a teacher’s access to SMART Notebook:
Email provisioning: provision the teacher’s email address for their SMART Account
Product key: use a product key
SMART recommends that you provision a teacher’s access using their SMART Account email rather than a product key. For a comparison of the activation methods and help determining which is best for you, see Determining the best activation method.
Note
Setting up access doesn’t apply if you are using SMART Notebook in trial mode.
After you’ve determined which activation method is best for your school, sign in to the SMART Admin Portal to provision teachers or locate the product key.
The SMART Admin Portal is an online tool that allows schools or districts to easily manage their SMART software subscriptions. After signing in, the SMART Admin Portal shows you details, including:
all the subscriptions you or your school has purchased
the product key(s) attached to each subscription
renewal dates
number of seats attached to each product key and how many of those seats have been assigned to users
To learn more about the SMART Admin Portal and its use, visit support.smarttech.com/docs/redirect/?product=softwareportal.
Note
If you download and install SMART Notebook but don’t set up access, the basic version of SMART Notebook is installed with a bonus 45-day access to all of SMART Notebook’s subscription-based features. These features will become unavailable after the 45-day period ends. To learn more about SMART Notebook basic version and premium features, see support.smarttech.com/docs/redirect/?product=notebook&context=explainsubscription).
Gather a list of emails addresses for teachers for whom you’re installing SMART Notebook. Teachers will use these emails to create their SMART Account, which they will need for signing in to SMART Notebook and accessing the full version of Notebook and all its premium features. A SMART Account is required for teachers regardless of which activation method (product key or email provisioning) is used.
Ideally these emails are the ones provided to teachers by their school or institution for Google Suite or Microsoft Office 365. If a teacher already has an email they use for a SMART Account, be sure to obtain that email address. See Help teachers set up a SMART Account.
If you chose to provision a teacher’s email to set up access, you need to add the teacher to the subscription in the SMART Admin Portal.
You can add one teacher at a time to the subscription or use a CSV file to add multiple teacher’s at once.
Note
If you’re performing a number of installations of SMART Notebook, you can import a CSV file that contains a list of email addresses. For instructions on deploying SMART Notebook to multiple computers and using a CSV import to add multiple users to a subscription, refer to the SMART Notebook deployment guides (support.smarttech.com/docs/redirect/?product=notebook&context=documents).
To add a single teacher to the subscription
Sign in to the SMART Admin Portal at adminportal.smarttech.com.
Click the Manage users link in the Assigned/Total column for the subscription to which you want to assign users.

Click Add users.
Select Type email addresses.
Type the teacher’s email address and click Add.
Ideally, this email is the one provided to the teacher by their school for Google Suite or Microsoft Office 365.
Later, after you’ve downloaded and installed SMART on the teacher’s computer, let the teacher know which email you’ve provisioned. The teacher will use this email to create or sign in to their SMART Account and activate their full access to SMART Notebook.
If you’re provisioning the account of a teacher at your school, let the teacher know which email address you’ve provisioned in the portal and ensure the teacher uses that email address to set up their SMART Account.
To add multiple teachers to the subscription
Sign in to the SMART Admin Portal at adminportal.smarttech.com.
Click the Manage users link in the Assigned/Total column for the subscription to which you want to assign users.

Click Add users.
Select Import CSV file.
Note
Ensure the CSV file complies with the following:
Includes a single column of email addresses, with each address on its own line.
Doesn’t include titles or headers.
Doesn’t include spaces, commas, or quotation marks.
Select the CSV file and click Open.
If you’re provisioning accounts for teachers at your school, let teachers know which email addresses you’ve provisioned in the portal and ensure they’ve used those email addresses to set up their SMART Accounts.
Note
Users sign in to SMART software using the email addresses you enter here.
If you chose the product key method to set up access, sign in to the SMART Admin Portal to locate the key.
To locate the product key for your subscription
Go to subscriptions.smarttech.com and enter your user name and password for the SMART Admin Portal to sign in.
Locate your subscription to SMART Learning Suite and expand it to view the product key.

See the SMART Admin Portal support page for complete details about using the portal (support.smarttech.com/docs/redirect/?product=softwareportal).
Copy the product key and email it to the teacher or save it in a convenient location for later. You or the teacher will enter this key in SMART Notebook after it’s installed.
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