Device, browser, and network recommendations

Use the recommendations on this page for student devices, operating systems, web browsers, and web access requirements to ensure the best possible experience with Lumio.

Operating system and browser recommendations

Lumio is a web app and performs best when used with the latest browsers. It is recommended to use a device or operating system capable of updating to the latest version of a supported browser.

The following operating systems are supported by Lumio:

  • Windows

  • macOS

  • Chrome OS

  • iOS

  • Android

    Important 

    Although Lumio works with mobile phones, the lesson editing and activity building interfaces work best on larger screens.

The following browsers can be used to access Lumio:

  • Google Chrome

    Note 

    Google Chrome is recommended as it provides the best experience when using Lumio.

  • Safari

  • Firefox

  • Microsoft Edge

Notes 

  • Android devices must use Chrome or Firefox.

  • Ensure JavaScript is enabled in your browser.

Configuring browser settings

Important 

Website access requirements

Lumio uses the following URLs for signing in, collecting information, backend services, and creating and viewing content. Add these URLs to your network’s allowlist to make sure Lumio behaves as expected.

  • https://lum.io

  • https://golumio.com

  • https://lumioclass.com

  • https://hellosmart.com

  • https://*.smarttech.com

  • https://*.smarttech-prod.com

  • https://*.google-analytics.com

  • https://*.firebaseio.com

  • wss://*.firebaseio.com

  • https://*.firebasedatabase.app

  • https://static.classlab.com

  • https://prod-static.classlab.com/

  • https://*.sentry.io

  • https://*.funterra.com

  • https://*.flat.io

  • https://www.gstatic.com

  • https://fonts.gstatic.com

  • https://ssl.gstatic.com

  • https://*.google.com

  • https://accounts.google.com

  • https://apis.google.com

  • https://www.googleapis.com

  • https://datastore.googleapis.com

  • https://graph.microsoft.com

  • https://browser.events.data.microsoft.com

  • https://graph.microsoft.com

  • https://www.microsoft.com

  • https://fpt2.microsoft.com

  • https://login.microsoftonline.com

  • https://logincdn.msauth.net

  • https://login.live.com

  • https://fpt.live.com

  • https://signup.live.com

  • https://aadcdn.msftauth.net

  • https://lh3.googleusercontent.com

  • https://smartcommunity.force.com

  • https://*.youtube.com

  • https://accounts.youtube.com

  • https://*.ytimg.com

  • https://www.wiris.net

  • https://sharewith.me

  • https://www.canva.com

  • https://www.desmos.com

Tip 

Visit suite.smarttech-prod.com/troubleshooting to check that no required URLs are blocked.

Lumio’s interactive activities and assessments use hellosmart.com to connect student devices to the lesson. Use the recommendations on this page for student devices, operating systems, web browsers, and web access requirements to ensure the best possible experience with Lumio.