Configuring browser settings for LMS

Lumio requires specific configurations of a number of browser settings for LMS integration to work properly.

Important 

  • Lumio requires that third-party cookies be enabled or cross-site tracking be disabled in your browser. Some browsers block these by default.

  • Allow pop-ups from Lumio to ensure you can sign in.

    See Configuring browser settings for LMS.

Select your browser and follow the steps to allow third-party cookies and pop-ups . Instructions may differ slightly based on your device and the browser or app version. The most popular options are below.

  • Safari

    • macOS computers

      To enable third-party cookies

      1. Open Safari on your desktop device.

      2. Click Safari in the top menu bar and select Settings.

      3. Click Privacy and clear the Prevent cross-site tracking check box.

      To enable pop-ups

      1. In Safari, sign in to Canvas and browse to the Lumio course.

      2. Click Safari in the top menu bar and select Settings.

      3. Click Websites, then Pop-up Windows.

      4. Under Currently Open Websites, find your institution’s Canvas URL and select Allow in the Block and Notify drop-down menu.

    • iOS devices

      To enable third-party cookies and pop-ups

      1. Open the iOS Settings app on your device.

      2. Scroll down in the list of apps and tap Safari.

      3. Tap Privacy & Security and disable Prevent Cross-Site Tracking.

      4. Tap General and make sure Block Pop-ups is disabled.

  • Chrome

    • Desktop computers

      To enable third-party cookies

      1. Open Chrome on your computer.

      2. Click the More menu and select Settings.

      3. Click Privacy and security, then Third-party cookies.

      4. Make sure Block third-party cookies is not selected.

      To enable pop-ups

      1. In Chrome, sign in to Canvas and browse to the Lumio course.

      2. If pop-ups are blocked, click the pop-up icon in the address bar.

      3. Select the Always allow pop-ups and redirects from option while in Canvas.

      4. Click Done.

    • Android devices

      To enable third-party cookies and pop-ups

      1. Open the Chrome app on your Android device.

      2. Tap the More menu and select Settings.

      3. Tap Site settings, then Third-party cookies.

      4. Make sure Block third-party cookies is not selected.

      5. Return to the Site Settings menu and tap Pop-ups and redirects.

      6. Make sure Pop-ups and redirects is set to Allowed.

  • Edge

    To enable third-party cookies

    1. Open Edge on your computer.

    2. Click the Settings and more menu and select Settings.

    3. Click Privacy, search, and services in the left sidebar.

    4. Select Cookies and site permissions.

    5. Click the switch for Block third-party cookies to off.

    To enable pop-ups

    1. In Edge, sign in to Canvas and browse to the Lumio course. If pop-ups are blocked, Microsoft Edge displays an icon in the address bar.

    2. Click the Settings and more menu and select Settings.

    3. Under All Permissions, click Pop-ups and redirects.

    4. In the Allow section, click Add.

    5. Type your Canvas URL and click Add. The Canvas URL appears in the Allow list.

  • Firefox

    To enable third-party cookies

    1. Open Firefox on your computer.

    2. Click the More menu and select Settings.

    3. Click Privacy & Security.

    4. Under Enhanced Tracking Protection, click Custom.

    5. Clear the Cookies check box to enable cross-site cookies.

    To enable pop-ups

    1. In Firefox, sign in to Canvas and browse to the Lumio course. If pop-ups are blocked, Firefox displays an alert message.

    2. Click Preferences on the alert message ribbon.

    3. Select the Allow pop-ups for option.