Sending files to devices

You can upload files from your computer or a URL and use SMART Remote Management to send those files to devices in your organization. This is useful when you want all devices to have the same wallpaper or otherwise share common files.

You can send files to a single device, multiple devices, all devices that match a saved filter’s criteria, or a group. Alternatively, you can:

• Use a trigger to initiate the sending of files at a scheduled time or when a specific event takes place.

  SeeManaging schedulers and triggers

• Include the sending of files in workflows.

  SeeManaging workflows

To upload files from your computer

1. Click Repositories and select Files.

   The Files window appears.

   Tip 

   If your organization created its domain account after May 2023, the Files window includes sample saved files that you can use as starting point for creating your own saved files. These sample saved files have turquoise icons.

2. Click Add New.

   The New file window appears.

3. Select Upload File in the Select upload method drop-down list.

4. Type a name for the files in the Name box.

5. Type the path where you want to send the files in the Destination box.

   Tip 

   For SMART Board interactive displays with iQ:

   • Place files in /sdcard/download to have them appear in the Downloads folder.

   • Place files in /sdcard/Android/obb/SMART/shared/files to have them appear in the Board Files folder.

   SeeUsing the Files Library

6. Click Add Files.

   The Open dialog box appears.

7. Browse to and select the first file you want to upload, and click Open.

8. Repeat steps 6 and 7 for all other files you want to upload.

9. Click Upload all.

10. Click Confirm.

To upload files from a URL

1. Click Repositories and select Files.

   The Files window appears.

   Tip 

   If your organization created its domain account after May 2023, the Files window includes sample saved files that you can use as starting point for creating your own saved files. These sample saved files have turquoise icons.

2. Click Add New.

   The New file window appears.

3. Select File from Url in the Select upload method drop-down list.

4. Type the URL you are uploading the files from in the File url box.

5. Type a name for the files in the Name box.

6. Type the path where you want to send the files in the Destination box.

   Tip 

   For SMART Board interactive displays with iQ:

   • Place files in /sdcard/download to have them appear in the Downloads folder.

   • Place files in /sdcard/Android/obb/SMART/shared/files to have them appear in the Board Files folder.

   SeeUsing the Files Library

7. Click Confirm.

To send files to a single device

1. Click Devices to open the Devices view.

2. OptionalFilter the devices shown in the Devices view.

   SeeFinding devices

3. Click the device’s row.

   The device’s dashboard window appears.

4. Click Repositories actions, and then click Files.

   The Files window appears.

5. Select the files from the list and click Apply.

To send files to multiple devices

1. Click Devices to open the Devices view.

2. OptionalFilter the devices shown in the Devices view.

   SeeFinding devices

3. Select the devices’ check boxes.

4. Click More actions and select Send files.

   The Files window appears.

5. Select the files from the list and click Apply.

To send files to all devices that match a saved filter’s criteria

1. Click Devices to open the Devices view.

2. Click Filters in the Search bar.

3. Click Actions in the saved filter’s row and select Send files.

   The Files window appears.

4. Select the files from the list and click Apply.

To send files to a group

1. Click Devices to open the Devices view.

2. Click Groups to open the Groups panel.

3. Click Actions in the group’s row and select Send files.

   The Files window appears.

4. Select the files from the list and click Apply.