Locking and unlocking devices
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If a device is lost or stolen, you can lock it from SMART Remote Management to secure it, provided the device still has wireless connectivity.
You can lock and unlock devices as described below. Alternatively, you can lock devices at a scheduled time or when a specific event takes place.
Note
You can’t unlock devices at a scheduled time or when a specific event takes place. This is because a user must be present with the device to unlock it.
Locking and unlocking SMART Board GX series interactive displays and Android, Windows, and Chrome OS devicesTo lock a device
Click Devices
to open the Devices view.OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Click the device’s row.
The device’s dashboard window appears.
Click Lock, and then click Lock.
Click Confirm.
To unlock a device
Click Devices
to open the Devices view.OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Click the device’s row.
The device’s dashboard window appears.
Click Lock, and then click Unlock.
Click Confirm.
To retrieve the password from a locked device
Click Devices
to open the Devices view.OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Click the device’s row.
The device’s dashboard window appears.
Click Lock, and then click Get Password.
Click Press to Retrieve Password.