Uninstalling apps

SMART Board interactive displays with iQ 4

SMART Board interactive displays with iQ 3

SMART Board GX series interactive displays

Android devices

iOS devices

macOS devices

Windows devices

Chrome OS devices

Supported

Supported

Supported

Supported

Not supported

Not supported

Supported

Not supported

On occasion, you might need to uninstall one or more apps on a single device or multiple devices. You can do this from SMART Remote Management.

You can uninstall apps on a single device, multiple devices, all devices that match a saved filter’s criteria, or a group. Alternatively, you can:

Important 

Take care when uninstalling an app because devices might not work correctly without the app.

To uninstall apps on a single device

  1. Click Devices to open the Devices view.

  2. OptionalFilter the devices shown in the Devices view.

  3. Click the device’s row.

    The device’s dashboard window appears.

  4. For each app you want to uninstall, clickActions in the app’s row and select Uninstall app.

To uninstall apps on multiple devices

  1. Click Devices to open the Devices view.

  2. OptionalFilter the devices shown in the Devices view.

  3. Select the devices’ check boxes.

  4. Click More actions and select Uninstall packages.

    The Uninstall packages window appears.

  5. Click Add to list for each app you want to uninstall.

  6. Click Uninstall.

To uninstall apps on all devices that match a saved filter’s criteria

  1. Click Devices to open the Devices view.

  2. Click Filters in the Search bar.

  3. Click Actions in the saved filter’s row and select Uninstall package.

    The Uninstall packages window appears.

  4. Click Add to list for each app you want to uninstall.

  5. Click Uninstall.

To uninstall apps on a group

  1. Click Devices to open the Devices view.

  2. Click Groups to open the Groups panel.

  3. Click Actions in the group’s row and select Uninstall packages.

    The Uninstall packages window appears.

  4. Click Add to list for each app you want to uninstall.

  5. Click Uninstall.