Manage settings on iQ 4 devices

You can use SMART Remote Management to manage settings for SMART Board interactive displays. You can also lock access to settings from SMART Board interactive displays with iQ so that users do not inadvertently change them.

To manage a device’s settings remotely using SMART Remote Management, you need to first create settings in SMART Remote Management. You can then apply the settings to an individual device, multiple devices, all devices that match a saved filter’s criteria, or a group. Alternatively, you can:

  • Use a trigger to apply settings at a scheduled time or when a specific event takes place.

  • Include the application of settings in workflows.

Note 

Not all settings can be changed from SMART Remote Management. If there is a setting you want to be able to change from SMART Remote Management, submit a feature request to add this setting to a future version.

To create settings

  1. Click ConfigurationsthenDevice Settings.

    The Device Settings window appears.

  2. Click Add New.

  3. Type a name and description in the Name and Description boxes.

  4. Enter the appropriate information in the remaining tabs:

    Icon

    Tab

    Description

    Wifi icon

    Wifi

    Enable Set device wifi to enter the device’s Wi-Fi settings.

    To make devices forget an existing Wi-Fi network, enable Forget wifi and type the existing network’s SSID in the Service Set Identifier (SSID) box.

    Note 

    SMART doesn’t recommend connecting SMART Board interactive displays with iQ to hidden networks using SMART Remote Management settings. If you do, you might need to apply settings twice to connect the display to the network successfully, particularly if the display is connected to the internet through Ethernet (rather than Wi-Fi).

    General icon

    General

    Control various settings for the device, such as allowing users to be added locally, volume adjustments, and so on.

    Tip 

    Search for specific settings using the Search box at the top of the tab.

    APN icon

    APN

    Turn on Access Point Name (APN) settings and enter APN details.

    Wallpaper icon

    Wallpaper

    Set a wallpaper for the device.

    Certificates icon

    Certificates

    Install certificates on the device.

    Smartboard settings icon

    Smartboard settings

    Choose to disable the Google Play store on iQ 4 devices. Other settings are not applicable to iQ 4 devices.

    Note 

    For several settings, you can use a three-way toggle to enable the setting, disable the setting, or leave it set to its default state:

    Toggle state

    Action

    Example

    Three-way toggle in neutral state (gray)

    SMART Remote Management doesn’t modify the setting on the device.

    Disallow uninstall apps setting in neutral state

    SMART Remote Management doesn’t modify the setting on the device. Whether users can uninstall apps depends on whether the setting is enabled or disabled by default on the device.

    Three-way toggle enabled (blue)

    SMART Remote Management enables the setting on the device.

    Disallow uninstall apps setting enabled

    SMART Remote Management enables the setting on the device and users cannot uninstall apps as a result.

    Three-way toggle disabled (red)

    SMART Remote Management disables the setting on the device.

    Disallow uninstall apps setting disabled

    SMART Remote Management disables the setting on the device and users can uninstall apps as a result.

  5. Click Confirm.

To apply settings

  1. Click Devices to open the Devices view.

  2. Choose one of the following options:

    Option

    Steps

    Apply settings on a single device

    1. Click the device’s row.

      The device’s dashboard window appears.

    2. Click Repositories actions, and then click Device settings.

      The Device settings window appears.

    3. Select the settings from the list and click Apply.

    Apply settings on devices that match a saved filter

    1. Click Filters to open the filters panel and then click Browse saved.

    2. Click Actions in the saved filter’s row and select ConfigurethenDevice Settings.

      The Device settings window appears.

    3. Select the settings from the list and click Apply.

    Apply settings on all devices in a group

    1. If the groups panel isn’t visible, click Groups.

    2. Click Actions in the group’s row and select ConfigurethenDevice Settings.

      The Device settings window appears.

    3. Select the settings from the list and click Apply.