Discontinued products and customer support program for software

Customer support for SMART software is available for the current version and the two previous point versions for as long as you have a valid subscription.

The products listed in the table below are discontinued and are not directly supported by SMART. If you need information about a discontinued software product, links to the product’s online support site are provided in the table below. These links offer information about using, installing, maintaining, and troubleshooting.

Learn more about our Discontinued Product Policy and Customer Support Policy.

 

Education software and apps

Product

Version

Operating system 

End of support

Support page

Maestro add-on for SMART Notebook

All

iOS

July 15, 2021

N/A 

SMART Notebook Player mobile app

All

iOS and Android

August 10, 2020

N/A

SMART Notebook for iPad app

All

iOS

July 15, 2020

N/A

SMART Notebook

21.0

Windows and Mac

December 31, 2023

SMART Notebook 21

SMART Notebook

20.x

Windows and Mac

December 31, 2023

SMART Notebook 20

SMART Notebook

19.x

Windows and Mac

November 30, 2021

SMART Notebook 19

SMART Notebook

18.x

Windows and Mac

December 31, 2020

SMART Notebook 18

SMART Notebook

17.x

Windows and Mac

December 31, 2019

SMART Notebook 17

SMART Notebook

16.2

Windows and Mac

December 31, 2018

SMART Notebook 16

SMART Notebook

16.x

Windows and Mac

March 31, 2017

SMART Notebook 16

SMART Notebook

15.x

Windows and Mac

March 31, 2017

SMART Notebook 15

SMART Notebook

14.x

Windows and Mac

March 31, 2017

SMART Notebook 14

SMART Notebook

11.x

Windows and Mac

April 24, 2017

SMART Notebook 11

SMART Notebook

10.x

Windows, Mac, and Linux

February 1, 2013

SMART Notebook 10

SMART Notebook

9.x

Windows and Mac

February 1, 2013

SMART Notebook 9

SMART Notebook

8.x

Windows and Mac

February 1, 2013

N/A

SMART Notebook Math Tools

All versions

N/A

January 2, 2018

N/A

SMART Response

2009 - 2016 VE

N/A

January 31, 2017

SMART Response

SMART Notebook Interactive Viewer

All versions

Windows and Mac

February 1, 2013

N/A

SMART Classroom Suite

All versions

Windows

March 31, 2015

SMART Classroom Suite

SMART Notebook SE

All versions

Windows and Mac

March 1, 2014

SMART Notebook SE

SMART Notebook Express

All versions

N/A

February 1, 2013

SMART Notebook Express

SMART Sync

All versions

Windows and Mac

December 31, 2015

SMART Sync

SynchronEyes

All versions

Windows

February 1, 2013

N/A

SMART Vantage

All versions

N/A

December 31, 2013

SMART Vantage

SMART Amp

All versions

N/A

December 11, 2018

N/A

SMART lab app for students

All versions

iOS and Android

September 19, 2019

N/A

Important 

  • Starting December 31, 2023, SMART Notebook software versions 21 and below will no longer be supported. To ensure a seamless experience with continuous support, we encourage updating to the latest available version.

  • Please update your SMART Notebook software by the end of 2023 to avoid any interruptions. Outdated software versions may result in an error message about an expired trial period, even for those with an active subscription.

Business software

Product

Version

Operating system 

End of support

Support page

SMART Meeting Pro

4.4 SP1

Windows

November 4, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.4

Windows

July 1, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.3 SP2

Windows

January 31, 2021

SMART Meeting Pro 4

SMART Meeting Pro

4.3 SP1

Windows

July 1, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.2.x

Windows

July 1, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.1

Windows

July 1, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.0 SP3

Windows

July 1, 2020

SMART Meeting Pro 4

SMART Meeting Pro

4.0 SP2

Windows

May 1, 2017

SMART Meeting Pro 4

SMART Meeting Pro

4.0 SP1

Windows

March 31, 2017

SMART Meeting Pro 4

SMART Meeting Pro

4

Windows

March 31, 2017

SMART Meeting Pro 4

SMART Meeting Pro

3.X

Windows

March 31, 2017

SMART Meeting Pro 3

SMART Meeting Pro

2.X

Windows

March 31, 2017

SMART Meeting Pro 2

SMART Meeting Pro PE

1.x

Windows

November 30, 2016

SMART Meeting Pro PE

Bridgit

4.x

Windows

March 31, 2020

Bridgit 4

Bridgit

3.x

Windows

March 31, 2017

Bridgit 3

LinQ Software

All versions

Windows

February 1, 2013

N/A

Important 

  • Customers with active SMART Meeting Pro licenses from October 2015 onwards are eligible to activate their SMART Meeting Pro software version at any time. This applies to SMART Meeting Pro software versions 4.3 SP2 and later.

  • Customers using legacy SMART Meeting Pro software versions earlier than 4.3 SP2 will not be able to activate new installations of these versions.

  • Customers with SMART Meeting Pro license keys from prior to October 2015 are encouraged to reach out to their SMART reseller for assistance in upgrading to the most recent available version.

  • If you require help, please contact Support.