Before deploying the software on Windows operating systems

Windows operating systems only

This page explains how to customize and deploy the following software:

  • SMART Notebook 18 collaborative learning software

  • SMART Product Drivers

  • SMART Ink

Note 

For information on customizing and deploying previous versions of this software, see the appropriate system administrator’s guides, available from smarttech.com/support.

This page is intended for IT administrators and others experienced with customizing, deploying and administering Windows software in a networked environment. To use this guide, you must

  • Know IT terminology such as “registry” and “domain controller”

  • Know how to complete basic administrative tasks in Windows operating systems such as modifying the registry

  • Have administrative privileges and access to servers

  • Have access to the Internet

Important 

You must run the commands documented in this guide in an Administrator Command Prompt window. To open an Administrator Command Prompt window, right-click the Command Prompt icon, and then select Run as Administrator.

Before you install the software, ensure your teachers’ computers meet the minimum requirements (see Windows operating system software).

Before you install the software, ensure your school’s network meets the minimum requirements (see Network requirements).

Before you can customize or deploy SMART software, you must decide which type of file to use for the installation, and then locate the installation and supporting files. Select one of the following available installation file types.

  • Complete installer, also known as an executable (EXE) file

  • Installation package, also known as an MSI file

The complete installer (also known as an EXE file) contains all software and prerequisite third-party software in a single, executable file.

You can download a version of the complete installer (USB installer - smart18-0usb.exe) from https://education.smarttech.com/en/products/notebook/download#admin.

To download the complete installer

  1. Go to https://education.smarttech.com/en/products/notebook/download#admin.

  2. Select SMART Notebook 18 from Select your version.

  3. Select Windows from Change operating system.

  4. Select USB installer from Select install package.

  5. Click DOWNLOAD - WINDOWS.

  6. Browse to and unzip the .zip file you downloaded.

    When the third-party installation packages are unzipped, they can be found in the root of the Support folder.

The SMART Learning Suite installation package (SMARTLearningSuite.msi), supporting third-party installers, and supporting handwriting language packages can be found within the .zip file and you can download the installation packages from https://education.smarttech.com/en/products/notebook/download#admin.

Extract and save the installation packages in a location on your network that’s accessible to all computers on which you plan to install the software.

Important 

SMART recommends that you use the SMARTLearningSuite.msi installation package to deploy the SMART software. If you deploy the software using individual installation packages, you need to do the following:

  • Ensure you use one path for the INSTALLDIR property for SMART Product Drivers and SMART Ink, and use a second path for the INSTALLDIR property for SMART Notebook software.

  • If you deploy any handwriting recognition resource with the administrator installer, ensure the Support\Language folder exists in the root of the admin.zip and the folder structure is intact if you install handwriting languages. This allows the administrator installer to find the resources to install.

Before deploying the SMART Learning Suite installation package, you must deploy the following third-party installation packages:

If you want to install this software:

Deploy these installation packages:

SMART Notebook software

  • Microsoft .NET Framework 4.5.1 files
    (dotNetFx451_Full_setup.exe)

SMART Ink

  • Microsoft .NET Framework 4.5.1 files
    (dotNetFx451_Full_setup.exe)

  • Microsoft Visual Studio Tools for Office
    (vstor_redist.exe for both 32-bit and 64-bit computers)

Important 

  • Install all the prerequisite third-party installation packages before you deploy the SMARTLearningSuite.msi package. Some SMART Notebook software features will not function as expected if the prerequisite third-party software is not installed first. For more information, see Installing prerequisite third-party software.

  • You can run the dotNetFx451_Full_setup.exe file to install all required Microsoft .NET Framework prerequisites and the Microsoft .NET Framework 4 Client Profile files. However, SMART recommends that you download the latest version of the Microsoft .NET Framework files from the Microsoft website. For information on deploying the Microsoft .NET Framework, refer to the .NET Framework deployment guide for administrators on the MSDN website (msdn.microsoft.com/en‑us/library/ee390831.aspx).

    An internet connection is required to download and install the full .NET package.

If you plan to deploy the installation packages in a language other than English (U.S.), ensure the corresponding MST file for the language is in the same folder as the MSI file (see Installation language files and codes).

Similarly, if you want users to be able to view and use the handwriting recognition feature in a language other than English, you must download and install the appropriate handwriting recognition resources (see Handwriting recognition resources).

Note 

For users running from the EXE file, the handwriting recognition feature will automatically download and install the selected languages.

These handwriting recognition resources are located in the downloaded .zip file under Support\Languages.

When you deploy SMART Notebook software, make sure the computers can access SMART’s web activation services. Otherwise, the computers will not be able to activate product keys, during or after installation.

The activation web services are accessible at the following URLs:

When viewed in a web browser, each of the above URLs should display a WSDL document. The last URL should display a XML document: <?xml version="1.0"?><reachable/>.

Note 

If these sites are blocked by a proxy in your organization, add the URLs to the proxies.

SMART Install Manager and Activation Wizard will test these URLs and indicate success or failure. When you use the SMART Install Manager tool, consider that you, as an administrator, may have less restricted access to the Internet than standard users. It is important to install SMART Notebook software on a standard user’s computer and use the Activation Wizard connectivity tester to confirm connectivity.

Start the connectivity tester by clicking the Check Activation Server button. The tester will appear and show green check marks to indicate success. SMART Install Manager will also prompt you to use the connectivity tester at the time of publishing customizations.

In the Activation Wizard you can access the connectivity tester from the Advanced drop-down menu in the lower left of the Activation Wizard. The tester will appear and show green check marks to indicate success.

See the Activation FAQ for more details and for information about other issues related (Installing and Maintaining SMART Notebook 18).

Keywords

  • Windows
  • before installation
  • SMART Product Drivers
  • SMART Ink
  • computer requirements
  • activation

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