Network requirements

Ensure your network meets the minimum requirements defined on this page before installing or using SMART Notebook.

SMART Notebook’s interactive activities and assessments use hellosmart.com. Use the recommended web browsers, device requirements, operating systems and network capacity to ensure the best possible experience with SMART Notebook’s interactive activities and assessments.

Some websites must also be white listed before activities on hellosmart.com will work correctly. See Website access requirements.

Note 

When using activities on hellosmart.com, students may check their website access at https://hellosmart.com/connection/check.html.

The latest version of:

  • Google Chrome

  • Safari

  • Firefox

  • Windows 10 Edge

    • Note 

    Android devices must use Chrome or Firefox.

Ensure JavaScript is enabled in your browser.

  • Any computer running the latest version of Windows 10 or any Mac running OS X 10.13 or later

  • Any iPad or iPhone upgraded to the latest iOS

  • Any Android phone or tablet with Android version 8 or later

  • Any Google Chromebook upgraded to the latest Chrome OS

Important 

Mobile device-enabled activities are not currently supported on the first generation iPad or Samsung Galaxy Tab 3.

SMART Notebook activities on hellosmart.com are designed to keep network requirements as low as possible while still supporting rich collaboration. The network recommendation for Shout It Out! alone is 0.3 Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network capacity to run SMART Notebook activities on hellosmart.com. If activities on hellosmart.com are used in conjunction with other online resources, such as streaming media, greater network capacity could be required, depending on the other resources being used.

A number of SMART products use the following URLs for software updates, collecting information, and backend services. Add these URLs to your network’s whitelist to make sure SMART products behave as expected.

  • https://*.mixpanel.com

  • https://*.google-analytics.com

  • https://*.smarttech-prod.com

  • https://*.firebaseio.com

  • wss://*.firebaseio.com

  • https://www.firebase.com/test.html

  • https://api.raygun.io

  • https://www.fabric.io/

  • https://updates.airsquirrels.com

  • https://ws.kappboard.com

  • https://*.hockeyapp.net

The following URLs are used for signing in to and using your SMART Account with SMART products. Add these URLs to your network’s whitelist to make sure SMART products behave as expected.

  • https://*.smarttech.com

  • https://*.smarttech.com

  • https://hellosmart.com

  • https://content.googleapis.com

  • https://*.smarttech-prod.com

  • https://*.googleusercontent.com

  • https://www.gstatic.com

  • https://*.google.com

  • https://login.microsoftonline.com

  • https://login.live.com

  • https://smartcommunity.force.com/

  • https://graph.microsoft.com

  • https://www.googleapis.com

The following URL is used to enable content from YouTube. If you want SMART product users to be able to insert and play YouTube videos when using SMART products, whitelist the following:

  • https://*.youtube.com

Keywords

  • install
  • computer requirements
  • windows
  • OSX

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