Managing macOS security and privacy settings

In macOS High Sierra (10.13) and later, Apple introduced security and privacy settings that affect SMART Notebook and related software:

  • Added accessibility privacy permissions

  • Added Camera and Microphone privacy permissions

  • Added Automation privacy permissions

  • Added Input Monitoring privacy permissions

  • Added Screen Recording privacy permissions

  • Administrator privileges are required to modify Screen Recording privacy permissions. Certificate trust setting changes may restrict interaction between SMART Boards and Lumio. See SMART Board interaction with Lumio is not functional on macOS Big Sur for more details.

If you want to manage these settings centrally, use an MDM solution. In some cases, User Approved MDM is required for centrally managing the settings.

Complete the following tasks for the appropriate macOS that is running on the teachers’ computers to configure macOS security and privacy settings and allow SMART Notebook and related software to work as expected:

Task

Description

Applicable macOS version

Assign accessibility privacy privileges to SMART applications

Assign accessibility privilege to:

  • Notebook (installed at /Applications/SMART Technologies/Notebook.app)

  • SMARTBoardService (installed at /Applications/SMART Technologies/SMART Settings.app/Contents/MacOS/SMARTBoardService.app)

  • SMARTBoardService (installed at /Applications/SMART Technologies/SMARTBoardService.app)

  • SMART Ink (installed at /Applications/SMART Technologies/SMART Ink.app)

  • Keyboard (installed at /Applications/SMART Technologies/SMART Tools/Keyboard.app)

Note 

If you don’t assign accessibility privileges to these SMART applications, some features will not work correctly when the computer is connected to a SMART Board interactive display.

macOS Sonoma (14)

macOS Ventura (13)

macOS Monterey (12)

macOS Big Sur (11)

macOS Catalina (10.15)

Set camera permissions

If you’re using a SMART Document Camera with SMART Notebook, allow SMART Notebook to access the computer’s camera.

Note 

This permission cannot be managed centrally. Each user must grant permission when prompted by macOS.

macOS Sonoma (14)

macOS Ventura (13)

macOS Monterey (12)

macOS Big Sur (11)

macOS Catalina (10.15)

Set microphone permissions

If using SMART Notebook’s Record Sound Clip feature, allow SMART Notebook to access the computer’s microphone.

Note 

This permission cannot be managed centrally. Each user must grant permission when prompted by macOS.

macOS Sonoma (14)

macOS Ventura (13)

macOS Monterey (12)

macOS Big Sur (11)

macOS Catalina (10.15)

Set screen recording permissions

If you want to enable screen recording and screen capturing features that come with SMART Notebook and Ink, assign screen recording privileges to:

  • SMART Tools Screen Capture (installed at /Applications/SMART Technologies/SMART Tools/Screen Capture.app)

  • SMART Ink (installed at /Applications/SMART Technologies/SMART Ink.app)

If you want to use the Magnifier feature within SMART Notebook, assign screen recording permission to:

  • SMART Notebook (installed at /Applications/SMART Technologies/Notebook.app)

Note 

macOS Catalina and macOS Big Sur behave differently for MDM managed screen recording permissions. Consult your MDM software for details.

macOS Sonoma (14)

macOS Ventura (13)

macOS Monterey (12)

macOS Big Sur (11)

macOS Catalina (10.15)

Set automation permissions

Assign automation permissions to grant access to:

  • Notebook (installed at /Applications/SMART Technologies/Notebook.app)

  • SMART System Menu (installed at /Applications/SMART Technologies/SMARTSystemMenu.app)

  • SMART Product Update (installed at /Applications/SMART Technologies/SMART Tools/SMART Product Update.app)

macOS Sonoma (14)

macOS Ventura (13)

macOS Monterey (12)

macOS Big Sur (11)

macOS Catalina (10.15)

Additional resources

For help resolving issues, see How to resolve issues with installing and using SMART Notebook software on macOS Mojave (docs.smarttech.com/kb/171341).

For instructions on centrally managing permissions with an MDM, see Building a Privacy Preferences Policy Control (PPPC) configuration profile payload for macOS Mojave computers with SMART Notebook 19 (or later) software installed (docs.smarttech.com/kb/171404) for an example of how to do this with Jamf tools.