Moving a display to an installation site

After your organization receives a SMART Board interactive display, you need to move it to the place where you plan to install it.

On occasion, you might also need to move the display to another location after installing it initially.

Important 

  • Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation.

  • When moving the display:

    • Follow local safety regulations and standards.

    • Pack the display in its original packaging, including the pallet. Ensure the display’s packaging is securely attached to the pallet.

    • Move the display so that its top frame faces up.

    • Do not place an unpacked display on its side as this might damage the display and void its warranty.

    • Have at least two people move the display.

Tip 

Display packaging might be labeled to indicate which side is the front. Look for “FRONT” on the packaging to help orient the box during transportation.

You can use the following aides to move the display:

  • Cart

  • Furniture dolly

  • Mechanical lift

In some situations, you might need to remove the display from its packaging to move it through narrow doorways or hallways or onto an elevator. In these situations, keep the foam pieces on the bottom corners of the display. These foam pieces protect the display if you need to set it down during transportation.

You might also need to rotate the display so that its top frame faces to the side. You can do this during transportation, but when you install the display, it must be in landscape orientation (with the top frame facing up). Do not place an unpacked display on its side.

The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can chip, or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can also cause the glass to shatter if there's an existing crack or chip in the glass.

SeeShattered glass on an interactive display

If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have the display repaired or replaced.

Warning 

For safety and to prevent further damage, do not continue to install or use the display if its glass is cracked, chipped or shattered.

If the display has been moved from a cold environment to a warmer one (for example, from storage to the installation site), let the display sit for a few hours to allow it to acclimate to the new temperature before connecting power to the display.

Save the original packaging, including the display’s pallet, and repack the display with as much of it as possible if you ever need to move the display after installation. This packaging was designed to provide the best possible protection against shock and vibration.

Note 

If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where).

Caution 

Move the display only in the original packaging or replacement packaging purchased from your authorized SMART reseller. Moving the display without correct packaging can lead to product damage and voids the warranty.

Save the original packaging, including the display’s pallet, and repack the display with as much of it as possible if you ever need to move the display after installation. This packaging was designed to provide the best possible protection against shock and vibration.

Note 

If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where).

Caution 

Move the display only in the original packaging or replacement packaging purchased from your authorized SMART reseller. Moving the display without correct packaging can lead to product damage and voids the warranty.

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