Installing the display on a wall
A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space.
Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. Consider the following factors as you choose a location:
Power and other connections
Environment and ventilation
Consider the general height of the user community when you choose the height for the display.
SMART recommends that you mount the display so that its top is
If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the installation height or angle.
Be sure the wall you’re installing the display on can support the weight of the display and mounting equipment. If it can’t, consider using a SMART wall stand to transfer some of the weight from the wall to the floor (see smarttech.com/accessories).
In some situations, you may need to request an engineering analysis to determine if the wall can support the display.
Although a wall might appear to be completely flat, it might have a degree of variation, depending on how it is constructed. Installing the display on a wall with a large variance can lead to issues with the display’s touch system, and in extreme cases can damage the display. The area of the wall where you will mount the display should be no more than
To evaluate the wall’s flatness
Place an object that has a long flat edge of at least
3' (1 m ), such as a meter stick or level, across the wall where the display will be mounted.
Look along the object to find places where there is a gap between the object’s edge and the wall’s surface.
Measure any gaps to see if they exceed
3/16" (5 mm ). If a gap is wider than 3/16" (5 mm ), this indicates the wall is not flat enough for mounting a display.
Repeat steps 1–3, this time placing the object’s flat edge diagonally across the wall in the other direction (if you previously placed the object diagonally from the top‑left to the bottom‑right, place the object from the top‑right to the bottom‑left).
Gaps located at the center of the object indicate a concave wall, while gaps located on both ends of the object indicate a convex wall (consequently, the object may make a “rocking” motion). Walls with a significant degree of concavity or convexity may require the use of shims with the mounting hardware.
The type of wall affects how you can mount the display. The following table identifies wall types and provides guidance for mounting.
Drywall over wood studs
Drywall over steel studs
Concrete masonry unit or brick
An engineering (structural) analysis may be necessary for determining if a wall can support the display. Get an engineering analysis if:
You can not find the wall’s studs using appropriate tools, such as a stud finder
You are unsure of the wall’s construction and the person in charge of the building can not answer your questions
The wall is not connected at both the floor and ceiling
The wall is a modular panel system
The wall is also bearing the weight of additional hardware or furniture (such as cabinets or bookshelves)
There are special zoning requirements (for example, earthquakes)
The wall exceeds typical construction practices (for example, taller than
8' or2.4 m)
The mounting hardware required for installation varies according to the type of wall onto which the display is being mounted.
This table describes different types of hardware and the types of wall on which it’s appropriate for use.
Drywall over wood studs
Wood and lag screws
Threads on these screws are widely spaced. These screws have wider threads.
Drywall over steel studs
Toggle bolts and butterfly anchors
These bolts/anchors have “wings” that open inside a hollow wall, bracing against the wall to secure the fastener.
SMART does not recommend using metal screws.
Solid concrete, concrete masonry unit or brick
Concrete screws and anchors
These screws typically have alternating high and low threads and can be designed for use with a sleeved insert.
Additional hardware may be required for the installation of the display. This hardware can include:
If possible, use the hardware that comes with the display. Consult the installation instructions or the manufacturer of third-party mounting hardware for guidance on the type of hardware to use with the wall type.
Tools commonly used in the installation of a display include:
Drill and drill bits
Although displays don’t include the tools used for installation, the installation instructions list the tools you’ll need.
It is always best to mount the display on a wall. If the wall can’t support the display’s weight, you can use additional hardware to transfer some of the weight to the floor.
Contact your authorized SMART reseller (smarttech.com/where) for information on SMART’s mounting options.
If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories.
It is crucial to correctly assess the load (weight) requirements of a system. SMART is not responsible for incorrect load assessments.
Although mounts for consumer-grade, non-interactive displays are often rated based on the display’s size, the mounts might not be sufficient for interactive displays of equal dimensions. Interactive displays include additional internal components and may also have accessories (for example, audio systems and cameras) that add to the total size and weight.
Look for wall mounts that meet the following requirements:
Support the wall type
Determine the types of fasteners and mounting materials that are needed based on the wall’s structure and the total weight (the display and its accessories and additional components).
SMART makes the following recommendations to help you properly assess the wall:
If you still can’t get suitable answers, have an engineering analysis performed for the wall.
Approved by a regulatory body
Use only mounts that have an Underwriter Laboratories (UL) or similar approval marking. This approval indicates that an independent body has tested the mount for proper adherence to safety considerations. If the mount is not approved by a regulatory body, it may fail to support the display.
Allow for adequate ventilation
Consider air flow and ventilation when choosing mounting hardware. The display should have at least
Mount the display following the included installation instructions. In addition, consider the following:
Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in landscape orientation. SMART doesn’t support mounting the display at other angles or in portrait orientation.
Use a standard VESA mounting plate.
Use M8 bolts (not included) to fasten the wall bracket.
12 mm + x mm < M8 < 45 mm + x mm
where x is the combined thickness of the wall bracket and washer
97.36–177.01 in-lb. (11–20 N·m)
Do not over-tighten the bolts.
SMART recommends M8 × 30 mm mounting bolts for standard installations where the total wall mount bracket and washer thickness is less than 7 mm.
Because the receptacles might not be easily accessible after you mount the display, consider connecting cables for power, room computer and other devices while the display is still in its packaging (see Connecting power, cables and devices).
If you mount multiple displays side by side, you can connect them with RS-232 cables to turn on, turn off and otherwise operate all of the displays from the first display’s convenience panel:
When connecting SBID-7000-V2 models, the leftmost display (when viewed from the front) is the first display.
When connecting SBID-7000 models, the rightmost display (when viewed from the front) is the first display.
Use only standard RS-232 cables. Do not use null modem cables. Null modem cables typically have ends of the same type.
For more information on using RS-232 cables for remote management, see Remotely managing your display.