This version has been discontinued, but a newer version is available. You can download the newer version by visiting the downloads page. Some software requires a subscription.

SMART Notebook software uses a technology called TLS 1.0 and 1.1 to protect your data when it's sent over the internet. However, these older technologies now have some weaknesses that make it susceptible to attacks by malicious agents. To ensure your data continues to be safe while using SMART software, SMART Notebook is phasing out the use of TLS 1.0 and 1.1 and implementing new protections.

To avoid potential disruptions and stay aligned with best security practices, SMART recommends updating to SMART Notebook 23 by December 31, 2023. If you don't update by this date, you will see an error message saying, "Trial period has expired" even if you have an active SMART Notebook Plus (SMART Learning Suite) subscription.

To update to SMART Notebook

Follow the links below for complete instructions on deploying an update or using the SMART Product Updater to update SMART software.

For individual installations and updates using the SMART Product Updater, see this support topic.
For deploying updates to Windows or Mac computers: See the Updating the software chapter of the deployment guide for your operating system. To find the deployment guides, visit the Documents page.

Benefits of upgrading

Beyond ensuring your data is secure, SMART Notebook 23 also gives users several improvements that will enhance the user experience. To learn about the new features that come with the latest version, SMART Notebook 23, see the release notes.

Updating the software on Windows operating systems

Windows operating systems only

SMART periodically releases updates to its software. These updates add new features and resolve issues.

Go to smarttech.com/software to download the latest installation package. SMART provides updates in two file formats in the installation package:

Windows Installer update installation packages (MSI files)
Windows Installer patches (MSP files)

Note

MSP files are available only for select updates as identified on the SMART website.

Which file format you use depends on the version of the software installed on your computers and the version of the update. If these versions are the same, you can use the MSP file, if available, to install the update. If these versions are different (because, for example, a previous version of the software is installed on your computers), you must first upgrade the software on your computers to the same version as the update using the MSI file and then install the update using the MSP file, if available.

After you download an installation package and extract the update files, place the update files in a location on your network that’s accessible to all the computers you plan to update.

Important

You cannot roll back an update after installing it on your computers. You must uninstall the full version of the software using Control Panel or the command line interface (see Uninstalling the software on Windows operating systems), and then install the previous version of the software.

Using a Windows Installer update installation package (MSI file)

The command line for running an update using a Windows Installer update installation package varies depending on whether the update is major or minor.

Note

The SMART website indicates whether an update is major or minor.

To run a major software update using a Windows Installer update installation package

Run the following command:
Copy
```
msiexec /i "[Path]\[File].msi" [Parameter]
```
Where
- Path is the path to the MSI file.
- File is the name of the MSI file.
- Parameter is the installation parameter (see Windows Installer parameters).

Important

Do not include the REINSTALLMODE and REINSTALL properties.

To run a minor software update using a Windows Installer update installation package

Run the following command:
Copy
```
msiexec /i "[Path]\[File].msi" REINSTALLMODE=vomus REINSTALL=ALL [Parameter]
```
Where
- Path is the path to the MSI file.
- File is the name of the MSI file.
- Parameter is the installation parameter (see Windows Installer parameters).
Important
You must include the REINSTALLMODE=vomus and REINSTALL=ALL properties for a minor update to succeed.

Using a Windows Installer patch (MSP file)

To run a software update using a Windows Installer patch

Run one of the following commands:
Copy
```
msiexec /p "[Path]\[File].msp" REINSTALLMODE=omus /q
```
Copy
```
msiexec /update "[Path]\[File].msp" /quiet
```
Where
- Path is the path to the MSP file.
- File is the name of the MSP file.

Keywords	deploy Windows software updates
Related documents	SMART Notebook 18 system administrator guide for Windows – 171304 Deutsch Español Français

Contents

Updating the software on Windows operating systems

Related links

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