Getting support and finding serial numbers

If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.

Your reseller might ask you for the display’s serial number.

The serial number label is on the left side of the display.

The serial number is on a label located on the left side of the display (pictured).

Tip 

Scan the QR code on the label to view the SMART Board MX (V5) and MX (V5) Pro series interactive display support pages on the SMART website.

Tip 

Scan the QR code on the label to view the SMART Board MX (V4) and MX (V4) Pro series interactive display support pages on the SMART website.

You can also find the serial number in the settings.

SeeSystem settings for iQ

SeeSystem settings for iQ Pro

Tip 

Scan the QR code on the label to view the SMART Board MX (V3) and MX (V3) Pro series interactive display support pages on the SMART website.

You can also find the serial number in the settings.

SeeSystem settings for iQ

SeeSystem settings for iQ Pro

Tip 

Scan the QR code on the label to view the SMART Board MX (V2 and V2-C) and MX (V2 and V2-C) Pro series interactive display support pages on the SMART website.

You can also find the serial number in the settings.

SeeSystem settings

The serial number is on labels located on the bottom frame and the back of the display.

See alsoGetting support and finding serial numbers for your iQ appliance and Intel Compute Card

You can also find the serial number in the settings.

SeeSystem settings

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