Manage the domain account

You can use the domain account dashboard to view information about the domain account you created, including the status of the domain account, the number of enrolled and available devices, and billing history. To open the domain account dashboard from anywhere in SMART Remote Management, clickUser icon and select Billing.

Domain account dashboard

Using the Account settings window, you can change settings for the domain account you created or delete the domain account entirely.

To change domain-account-level settings

  1. Click User iconAccount Settings.

    The Account settings window appears.

  2. Change domain-account-level settings:

    Icon

    Tab

    Description

    Remote control icon

    Remote control

    Enable or disable the permission requirement for starting remote control sessions.

    SeeRemotely view and control devices

    Type an email address in the Alerts mail box to receive email alerts from SMART Remote Management.

    Pair with organization domain icon

    Pair with organization domain

    Pair SMART Remote Management with your organization’s domain account (for use with Chrome OS devices).

    DEP settings icon

    DEP settings

    This setting is not supported in SMART Remote management.

    VPP settings icon

    VPP settings

    This setting is not supported in SMART Remote management.

    Android For Work icon

    Android For Work

    Note 

    Android for Work (also known as Android Enterprise) enables the creation of an additional work profile on Android devices allowing work apps and data to be kept separate from personal apps and data.

    Android for Work (AFW) enrollment is not recommended for use with SMART Board interactive displays or SMART appliances. Instead, follow the steps in the links below for enrolling SMART devices and other devices in SMART Remote Management.

    SeeEnroll SMART Board interactive displays

    Device pairing icon

    Device pairing

    Use to add a pairing code for the device.

    Note 

    Device pairing is a new security layer added to device provisioning. After a pairing password is set, device enrollment includes an account password verification. This helps prevent accidental enrollment in a wrong account.

    Health check thresholds

    Use to define the minimum battery and upload and download speed values enrolled devices can work with.

    Import tags and labels

    Use to upload a CSV file containing the device ID and the corresponding tags you want to add to them.

    Audit logs

    Shows commands executed in SMART Remote Management that are not shown by default in the Command History view, such as:

    • Device removal

    • User creation, deletion, or change

    • Repository item creation or deletion

    • Start and end times for a remote support session

  3. Click Save.

Important 

  • Only the domain account admin can delete the domain account.

  • Deleting the domain account removes all information from SMART Remote Management and cannot be undone.

  1. Click Account Settings.

    The Account settings window appears.

  2. Click Delete Account.