Changing devices’ agent passwords
Agent passwords are used to lock SMART Remote Management settings on devices.
You can change the agent password on a single device, multiple devices, all devices that match a saved filter’s criteria, or a group as described below. Alternatively, you can use a trigger to initiate the change of the agent password when a specific event takes place.
To change the agent password on a single device
Click Devices
to open the Devices view.
OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Click the device’s row.
The device’s dashboard window appears.
Click Manage, and then click Change Agent Password.
The Change agent password window appears.
Type the new agent password in the Password and Confirm password boxes.
Click Confirm.
To change the agent password on multiple devices
Click Devices
to open the Devices view.
OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Select the devices’ check boxes.
Click More actions
and select Change agent password.
The Change agent password window appears.
Type the new agent password in the Password and Confirm password boxes.
Click Confirm.
To change the agent password on all devices that match a saved filter’s criteria
Click Devices
to open the Devices view.
Click Filters
in the Search bar.
Click Actions
in the saved filter’s row and select Change agent password.
The Change agent password window appears.
Type the new agent password in the Password and Confirm password boxes.
Click Confirm.
To change the agent password on a group
Click Devices
to open the Devices view.
Click Groups to open the Groups panel.
Click Actions
in the group’s row and select Change agent password.
The Change agent password window appears.
Type the new agent password in the Password and Confirm password boxes.
Click Confirm.