Installing and uninstalling apps on iOS and macOS devices using VPP
Apple School Manager and Apple Business Manager are online services that include the ability to install and uninstall apps on your organization’s iOS and macOS devices in SMART Remote Management and other mobile device management software.
Note
Apple School Manager and Apple Business Manager replace the Volume Purchase Program (VPP). However, the term “VPP” is still used in SMART Remote Management and in this documentation.
SeeGetting started using Apple Business Manager or Apple School Manager with mobile device management
To use these Apple programs with SMART Remote Management to install or uninstall apps, follow these three steps:
If you haven’t already, enroll in the appropriate program for your organization:
Program
Link
Apple School Manager
Apple Business Manager
Add a VPP account to SMART Remote Management.
Install or uninstall apps on a single device, multiple devices, or a group.
To install or uninstall apps on a single device
Click Devices
to open the Devices view.
OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Click Actions
in the device’s row and select VPP install/uninstall.
The VPP install window appears.
Select the VPP account in the Select VPP account drop-down list.
Select Install or Uninstall.
Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.
Click Confirm.
To install or uninstall apps on multiple devices
Click Devices
to open the Devices view.
OptionalFilter the devices shown in the Devices view.
SeeFinding devices
Select the devices’ check boxes.
Click More actions
and select VPP install/uninstall.
The VPP install window appears.
Select the VPP account in the Select VPP account drop-down list.
Select Install or Uninstall.
Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.
Click Confirm.
To install or uninstall apps on all devices that match a saved filter’s criteria
Click Devices
to open the Devices view.
Click Filters
in the Search bar.
Click Actions
in the saved filter’s row and select VPP install/uninstall.
The VPP install window appears.
Select the VPP account in the Select VPP account drop-down list.
Select Install or Uninstall.
Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.
Click Confirm.
To install or uninstall apps on a group
Click Devices
to open the Devices view.
Click Groups to open the Groups panel.
Click Actions
in the group’s row and select VPP install/uninstall.
The VPP install window appears.
Select the VPP account in the Select VPP account drop-down list.
Select Install or Uninstall.
Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.
Click Confirm.