Installing and uninstalling apps on iOS and macOS devices using VPP

SMART Board interactive displays with iQ 4

SMART Board interactive displays with iQ 3

SMART Board GX series interactive displays

Android devices

iOS devices

macOS devices

Windows devices

Chrome OS devices

Not supported

Not supported

Not supported

Not supported

Supported

Supported

Not supported

Not supported

Apple School Manager and Apple Business Manager are online services that include the ability to install and uninstall apps on your organization’s iOS and macOS devices in SMART Remote Management and other mobile device management software.

Note 

Apple School Manager and Apple Business Manager replace the Volume Purchase Program (VPP). However, the term “VPP” is still used in SMART Remote Management and in this documentation.

To use these Apple programs with SMART Remote Management to install or uninstall apps, follow these three steps:

  1. If you haven’t already, enroll in the appropriate program for your organization:

    Program

    Link

    Apple School Manager

    school.apple.com

    Apple Business Manager

    business.apple.com

  2. Add a VPP account to SMART Remote Management.

  3. Install or uninstall apps on a single device, multiple devices, or a group.

To install or uninstall apps on a single device

  1. Click Devices to open the Devices view.

  2. OptionalFilter the devices shown in the Devices view.

  3. Click Actions in the device’s row and select VPP install/uninstall.

    The VPP install window appears.

  4. Select the VPP account in the Select VPP account drop-down list.

  5. Select Install or Uninstall.

  6. Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.

  7. Click Confirm.

To install or uninstall apps on multiple devices

  1. Click Devices to open the Devices view.

  2. OptionalFilter the devices shown in the Devices view.

  3. Select the devices’ check boxes.

  4. Click More actions and select VPP install/uninstall.

    The VPP install window appears.

  5. Select the VPP account in the Select VPP account drop-down list.

  6. Select Install or Uninstall.

  7. Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.

  8. Click Confirm.

To install or uninstall apps on all devices that match a saved filter’s criteria

  1. Click Devices to open the Devices view.

  2. Click Filters in the Search bar.

  3. Click Actions in the saved filter’s row and select VPP install/uninstall.

    The VPP install window appears.

  4. Select the VPP account in the Select VPP account drop-down list.

  5. Select Install or Uninstall.

  6. Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.

  7. Click Confirm.

To install or uninstall apps on a group

  1. Click Devices to open the Devices view.

  2. Click Groups to open the Groups panel.

  3. Click Actions in the group’s row and select VPP install/uninstall.

    The VPP install window appears.

  4. Select the VPP account in the Select VPP account drop-down list.

  5. Select Install or Uninstall.

  6. Use the remaining controls to select the apps you want to install or uninstall and set options for those apps.

  7. Click Confirm.