Resetting your interactive whiteboard

If your interactive whiteboard behaves erratically or becomes unresponsive, possibly because of an electrostatic discharge, a power fade or interruption or some other event, you might be able to restore normal operation by resetting your interactive whiteboard.

Reset your interactive whiteboard by disconnecting and then reconnecting the USB cable, or by removing and replacing the power plug to the expansion module. This step turns the power off and back on, resetting all components of your product.

The Reset button

The Reset button on the side of your interactive whiteboard’s controller module lets you reset the controller. The Reset button is recessed so that it can’t be triggered accidentally. Use the tip of a pen tray pen or another pointed object, such as a ball-point pen, to press this button.

Press the Reset button if the controller module stops responding or is in the wrong mode. After you press the Reset button, the controller module resets and operates normally.

Note 

Pressing and holding the Reset button for longer than three seconds clears any saved 4- or 9-point orientation data from the controller module’s memory, and the alignment defaults to factory settings. Because 12- and 20-point orientation data is stored on your computer, however, this data is retained after a reset. See Orienting your interactive whiteboard.