Getting support and finding serial numbers

If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.

Your reseller might ask you for the display’s serial number.

The serial number label is on the left side of the display.

The serial number is on a label located on the left side of the display (pictured).

Tip 

Scan the QR code on the label to view the SMART Board MX or MX Pro series interactive display support pages on the SMART website.

The serial number is on labels located on the bottom frame and the back of the display.

Note 

To find the serial number for the iQ appliance and Intel Compute Card, see Getting support and finding serial numbers for your iQ appliance and Intel Compute Card.

You can also find the serial number in the settings (see System settings for iQ or System settings for iQ Pro).

You can also find the serial number in the settings (see System settings).

Models

Identify your model

Keywords

  • troubleshooting
  • contacting resellers
  • serial numbers

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