Updating firmware and software

When an update to the system software or firmware is available, the display downloads the update in the background then waits for four hours of inactivity. When that happens, the display shows a two‑minute countdown before beginning the update. The countdown can be interrupted at any time. The update begins when the countdown finishes. The display shows a blank screen for four minutes. When the update is complete, the display shows the Whiteboard and any content that was on Whiteboard before the update.

Note 

You can configure your organization’s network to allow or prevent automatic system software and firmware updates (see Connecting to a network).

If the display has downloaded but not yet applied the system software, you can start the update process manually from Settings.

To apply an automatic system software update manually

  1. From the Home screen, tap Settings.

  2. Scroll to Auto Update.

  3. Under Check for Updates Now, tap Apply Update Now.

    The display turns off and then turns back on. The display then applies the update.

You can download system software updates at smarttech.com/downloads and update your display using a USB drive.

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