Using the pens and eraser

The display comes with four pens. Each pen that comes with the display has an attached eraser.

The display’s bottom frame includes magnetic holders for the pens.

Caution

When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged. Active pens’ lights turn on to indicate that their properly positioned in the holder.

What types of pen are supported by the display and how the pens work with the display depends on the display’s touch controller firmware version:

Touch controller firmware version	Supported pen types	Default behavior
0.45.x.x	Active	When you write or draw with the pen, the ink matches the color of the pen.
0.55.x.x	Active or passive	When you write or draw with the pen, the ink is black regardless of the color of the pen.

Tips

You can determine the display’s touch controller firmware version from settings.
SeeSystem settings
You can change a pen’s ink color, thickness, and other properties.
SeeChanging pen color, thickness and other properties

Important

For displays with touch controller firmware version 0.45.x.x, use only active pens designed for SMART Board 7000 or 7000 Pro series interactive displays.
For displays with touch controller firmware version 0.55.x.x, you can use active pens designed SMART Board 7000 or 7000 Pro series interactive displays or passive pens designed for SMART Board MX series interactive displays.
SeeComparing SMART product pens

Charging active pens

Removing an active pen from its holder activates it, and you can use the pen to draw or erase digital ink. Replace the pen when you’re done using it to charge it.

When you first turn on the display or pick up a pen from the magnetic holder, the pen’s light turns on to indicate the pen’s status:

Light	Pen status	Action
Solid green	The pen is charging slowly and can be used for at least two hours.	Pick up the pen and use it to write on the display. Return the pen to the magnetic holder when you’re done.
Solid amber	The pen is charging quickly and can be used for less than two hours.	Use the pen for up to two hours. Return the pen to the magnetic holder when done. Note It is normal for pens to be warm to the touch when charging quickly.
Solid red	The pen needs to be charged within 30 minutes.	Finish using the pen and return it to the magnetic holder when done.
Flashing red	The pen needs to be charged within 10 minutes.	Return the pen to the magnetic holder as soon as possible.
Flashing green or amber (while the pen is in the magnetic holder)	The pen’s firmware is updating.	Wait for the light to stop flashing. This indicates the pen’s firmware has completed updating.

Important

After you install the display and turn it on for the first time, place the pens in the holders for at least five minutes. This pairs the pens with the display and charges them for testing purposes.
If you previously paired a pen with a SMART Board 7000 or 7000 Pro series interactive display, you must pair it with another display to use it with that display. When you do this, the pen’s firmware may be updated to align with the other display’s software.
To fully charge the pens, keep them in the holders for at least four hours before users start using the display.

Using the eraser

In addition to the pens, the display includes an eraser, which you can use when you want to erase a large area on the screen.

The display’s bottom frame includes a magnetic holder for the eraser. Replace the eraser when you’re done with it.

Caution

When you return the eraser to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged.

Writing, drawing and erasing

The display includes black, red, blue and green pens, which you can use to write or draw in digital ink. You can erase digital ink using the eraser ends of the pens, the eraser or gestures.

Notes

Up to four users can write or draw digital ink on the screen at the same time. Each pen writes and draws in its own color. The Pen ID feature enables you to assign different ink appearances to each pen.
Each pen has a light that turns on to indicate the pen’s status.
If you’re viewing the embedded Windows 10 experience or a connected computer’s input, SMART Ink enables you to write or draw in digital ink over applications, files, folders, websites and any other open window.
For more information, see Using SMART Ink.

To write or draw in digital ink

Pick up one of the display’s pens.
Use the pen to write or draw in digital ink.
Note
The Pen ID feature enables you to use the pens at the same time and customize their colors and other settings independently.

To erase digital ink

Move a pen’s eraser over the digital ink you want to erase.
OR
Move the eraser over the digital ink you want to erase.
OR
Move your fist or palm over the digital ink you want to erase.

Changing pen color, thickness and other properties

You can change a pen’s default color, thickness and other properties:

To change a pen’s properties while using the Whiteboard app or any of the other apps in the iQ experience, see Using the Whiteboard.
To change a pen’s properties while using the embedded Windows 10 experience or a connected computer, see Using SMART Ink.

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