Getting support and finding serial numbers
If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting your display or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display or the appliance (if one is installed).
Finding the display serial numberThe display’s serial number is located in the following places:
On the bottom frame
On the back of the display
Finding the appliance serial numberThe appliance’s serial number is located on the appliance.
Note
You need to remove the appliance from the display to find the serial number.
Finding serial numbers in settingsFor SBID-7000-V2 models, the settings include the serial number for the display.
For SBID-7000 models, the settings include the serial number for the appliance.
See System settings for more information.