Contacting your authorized SMART reseller and finding the serial numbers for a SMART Board 7000 and 7000 Pro series interactive display and an iQ appliance
If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting your SMART Board 7000 or 7000 Pro or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display or the appliance (if one is installed).
The display’s serial number is located in the following places:
On the bottom frame
On the back of the display
The appliance’s serial number is located on the appliance.
You need to remove the appliance from the display to find the serial number.
For SBID-7000-V2 models, the settings include the serial number for the display.
For SBID-7000 models, the settings include the serial number for the appliance.
See Adjusting settings for your SMART Board 7000 or 7000 Pro for more information.