Troubleshooting hardware
Issue | Solutions |
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The display doesn’t turn on and its power light isn’t lit. |
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The display turns on, its power light is lit, but nothing shows on the screen. |
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You’re experiencing other issues with power, or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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You’re experiencing the following or similar issues with video:
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The display is on, but nothing shows on the screen. |
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A computer is connected to the display, but only a “Looking for a connection” message appears on the screen. |
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You’re experiencing other issues with video, or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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You’re experiencing the following or similar issues with image quality:
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There are bright spots on the screen. |
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The image isn’t clear. There are lines, double images or other distortions. |
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Colors don’t appear correctly. |
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The image is cut off or shifted to the left or right. |
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The image doesn’t fill the entire screen. |
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A persistent image appears on the display. | |
You’re experiencing other issues with image quality, or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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You’re experiencing the following or similar issues with audio:
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There is a whine or buzzing sound coming from the back of the display. |
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You’re experiencing other issues with audio, or the previous solutions don’t resolve the issue. |
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Keywords |
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Related documents |