Getting support and finding serial numbers

If an issue you’re experiencing with the interactive flat panel persists or isn’t covered in this guide or the knowledge base, contact your authorized SMART reseller (

Your reseller might ask you for the serial number for the interactive flat panel or the SMART kapp iQ appliance.


  • SMART kapp iQ Pro 55
  • SMART kapp iQ Pro 65
  • SMART kapp iQ Pro 65-V2
  • SMART kapp iQ Pro 75


  • troubleshooting
  • contacting resellers
  • serial numbers

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