AM40 system software 3.7

Newer version available

Download

ZIP file (1 GB)

Version

3.7.9044

Released

December 16, 2020

  1. Turn on the SMART Board with iQ interactive display.

  2. Tap Settings on the Home screen.

  3. Under System Settings, tap About.

    The current system software version appears under Build Number in the Board Details area.

  1. On your computer, download the ZIP file and save it to your computer’s desktop.

  2. Copy the ZIP file to the root directory of a FAT32 formatted USB drive.

    Note 

    The USB drive must accommodate at least 2 GB, and be no larger than 32 GB.

  3. Connect the USB drive to the interactive display.

  4. In the dialog box that appears, tap OK.

    Note 

    If no dialog box appeared, the update file is not the most recent version, or the interactive display already has the latest system software.

    Caution 

    Do not disconnect the USB drive or turn the display off until the installation is complete.

The installation will take several minutes. The screen will turn black, and the display will restart several times. When the installation is complete, the display restarts.

Notes 

  • If the iQ system software doesn’t install, restart the display and try to install the system software again. If you still encounter issues while installing the software, visit this troubleshooting page for solutions.

  • This software includes open source code and those licenses are viewable within your device by navigating to Settings, or by clicking here.

Highlights

System software

  • When you sign in to your SMART Account, you can access your Google Drive or OneDrive. This access allows you to open or download files saved there or upload files from the display to the online file storage. Configure access to Google Drive or OneDrive in Settings> Files Library. See Opening your Google Drive or OneDrive on your display.

Embedded apps

Player

Resolved issues

System software

  • Widgets no longer have translation issues.

  • When you signed in to your SMART Account, apps didn’t close when they were removed from the Recent category.

Embedded apps

Player

  • The display can now play YouTube videos inserted SMART Notebook files created on the computer.

  • Improved performance when there are widgets on the page.

Screen Share

  • In Settings, Miracast Connection Handling has been renamed to Auto-disconnect from Wifi for Miracast to accurately describe what the setting does.

Browser

  • UVC webcams are now supported.

kapp Whiteboard

  • After upgrading the display to iQ system software 3.6, starting a new kapp Whiteboard within minutes after upgrading would have resulted in a blank screen as the display finishes the update.

Known issues

Embedded apps

Player

  • Ruler is not translated.

Screen Share

  • On an iPad with iOS 12.4.5, the Screen Share app’s audio is out-of-sync or absent.

  • Some devices may have trouble using Miracast to share the screen. Tap Restart Screen Share in the Screen Share lobby.

    • Tap Restart Screen Share in the Screen Share lobby.

    • Enable Auto-disconnect from Wifi for Miracast in Settings.

  • When both Ethernet and Wi-Fi are enabled on the display, the Screen Share app shows the connection information for the Wi-Fi connection.

  • Text may appear blurry when using Google Cast in the Chrome browser or Cast from a Chromebook or a mobile device.

  • Devices that can’t use h.264 cannot share their screen reliably.

kapp Whiteboard

  • When you are signed in to the display, kapp whiteboards and screenshots are saved in public Board files.

Models

  • AM40

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