AM50 system software 3.15 (current version)

Download

ZIP file (1.2 GB)

Version

3.15.9080

Released

November 16, 2023

  1. Turn on the SMART Board with iQ interactive display.

  2. Tap Settings on the Home screen.

  3. Under System Settings, tap About.

    The current system software version appears under Build Number in the Board Details area.

Installing this version

  1. On your computer, download the ZIP file and save it to your computer’s desktop.

  2. Copy the ZIP file to the root directory of a FAT32 formatted USB drive.

    Note 

    The USB drive must accommodate at least 2 GB, and be no larger than 32 GB.

  3. Connect the USB drive to the interactive display.

  4. In the dialog box that appears, tap OK.

    Note 

    If no dialog box appeared, the update file is not the most recent version, or the interactive display already has the latest system software.

    Caution 

    Do not disconnect the USB drive or turn the display off until the installation is complete.

The installation will take several minutes. The screen will turn black, and the display will restart several times. When the installation is complete, the display restarts.

Notes 

  • If the iQ system software doesn’t install, restart the display and try to install the system software again. If you still encounter issues while installing the software, visit this troubleshooting page for solutions.

  • This software includes open source code and those licenses are viewable within your device by navigating to Settings, or by clicking here.

Version

3.15.9080

Highlights

Embedded apps

SMART Whiteboard

  • Customize the whiteboard’s background color.

Resolved issues

System software

  • Fixed the issue preventing users from accessing SMART Board settings on some displays when a user was signed in.

  • Fixed the issue where joining some Wi-Fi networks caused the settings to become unresponsive.

  • Fixed the issue where in iQ Pro mode, the Whiteboard button on the Home screen automatically opened the last whiteboard used in a session.

  • Fixed the issue where the on-screen keyboard appeared in the top left corner after signing in.

Embedded apps

SMART Whiteboard

  • Improved PDF import .

  • Fixed the issue where participants wouldn’t remain connected to a collaborative whiteboarding session when users opened another app on the display.

  • Fixed the issue where you were unable to import PDFs that were recently saved to the downloads folder.

  • Fixed the issue where visual artifacts would appear while playing videos using the AVC codec.

SMART Remote Management

  • Fixed the issue where you were unable to execute RemoteExec commands when a user signed into the display.

  • Fixed the issue were high-privilege RemoteExec commands failed when there is a user signed into the display.

  • Fixed the issue where the Do Not Disturb Notification settings were not correctly applied when a user signed into the display.

  • Fixed the issue where SMART Remote Management stopped working when attempting to enroll the display.

Known issues

System software

  • Signing into the display repeatedly and in quick succession may fail as the system’s security components may consider this suspicious behavior. Restart the display to try signing in again.

Embedded apps

SMART Remote Management

  • RemoteExec cannot execute the adb command settings put. Use smartcli settings put as an alternative.