AM40 system software 3.6 SP3

Newer version available

Download

ZIP file (952 MB)

Version

3.6.9122

Released

October 30, 2020

  1. Turn on the SMART Board with iQ interactive display.

  2. Tap Settings on the Home screen.

  3. Under System Settings, tap About.

    The current system software version appears under Build Number in the Board Details area.

  1. On your computer, download the ZIP file and save it to your computer’s desktop.

  2. Copy the ZIP file to the root directory of a FAT32 formatted USB drive.

    Note 

    The USB drive must accommodate at least 2 GB, and be no larger than 32 GB.

  3. Connect the USB drive to the interactive display.

  4. In the dialog box that appears, tap OK.

    Note 

    If no dialog box appeared, the update file is not the most recent version, or the interactive display already has the latest system software.

    Caution 

    Do not disconnect the USB drive or turn the display off until the installation is complete.

The installation will take several minutes. The screen will turn black, and the display will restart several times. When the installation is complete, the display restarts.

Notes 

  • If the iQ system software doesn’t install, restart the display and try to install the system software again. If you still encounter issues while installing the software, visit this troubleshooting page for solutions.

  • This software includes open source code and those licenses are viewable within your device by navigating to Settings, or by clicking here.

Highlights

System software

Embedded apps

Player

  • Class panel is available for all users even without a subscription to share a whiteboard with students’ mobile devices.

Screen Share

  • Miracast touchback is supported for Windows 10 computers.

Resolved issues

System software

  • Improved Swedish translations.

  • Video no longer jitters when the display is left on for an extended time.

  • Installed certificates didn’t appear in Settings.

  • After restarting the display, proxy settings for the Ethernet network weren’t saved.

  • Ethernet Static IP settings no longer appear when an Ethernet cable isn’t connected to the display.

  • The iQ appliance couldn’t connect to Wi-Fi when the static Ethernet IP wasn’t set and the Ethernet cable wasn’t connected to the display.

  • The iQ appliance couldn’t connect to Wi-Fi TLS access points when one certificate file was used for both CA and user certificates.

Embedded apps

Player

  • Improved performance when creating a whiteboard that’s saved in My SLS Files folder when signed in to your SMART Account on the display.

  • Measurement tools behaved unexpectedly in files saved in the Files Library’s SLS Files section.

  • After signing in and creating a new whiteboard, you couldn’t create a workspace or handout.

  • You can now play annotations with sound attachments.

  • Ink no longer disappears when writing on a whiteboard that’s been opened from My SLS Files.

Screen Share

  • Improvements to Miracast connectivity.

  • AirPlay volume matches the iOS device’s volume.

Known issues

Embedded apps

Player

  • The Player app closes unexpectedly when you open a SMART Notebook file that contains a SMART response 2 question set that contains more than 10 images.

Screen Share

  • On an iPad with iOS 12.4.5, the Screen Share app’s audio is out-of-sync or absent.

  • Some devices may have trouble using Miracast to share the screen. Tap Restart Screen Share in the Screen Share lobby.

    • Tap Restart Screen Share in the Screen Share lobby.

    • Enable Auto-disconnect from Wifi for Miracast in Settings.

  • When both Ethernet and Wi-Fi are enabled on the display, the Screen Share app shows the connection information for the Wi-Fi connection.

  • Text may appear blurry when using Google Cast in the Chrome browser or Cast from a Chromebook or a mobile device.

  • Devices that can’t use h.264 cannot share their screen reliably.

kapp Whiteboard

  • After upgrading the display to iQ system software 3.6, starting a new kapp Whiteboard within minutes after upgrading might result in a blank screen as the display finishes the update. Close and open the kapp Whiteboard again to continue.

  • When you are signed in to the display, kapp whiteboards and screenshots are saved in public Board files.

Models

  • AM40

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