Warranty

To learn about the warranty for your SMART product, enter the product’s serial number below. You can also enter more than one serial number: just separate the numbers with a comma, or enter each number on its own line. You can enter up to 100 numbers.


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Serial numbers


Serial numbers Product Warranty expiration date (MM/DD/YYYY)
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The warranty has expired. For self-service support, please visit the Support Center.)

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Warranty information for products released since September 2019

SMART Board model North America Austria, Germany, Switzerland, Belgium, the Netherlands, Luxembourg, Australia, New Zealand UK All other supported countries
MX series (V2) 3-year
Limited Equipment Warranty
Optional upgrade to 3-year
SMART Assure Warranty
3-year
SMART Assure Warranty
5-year
SMART Assure Warranty
3-year
Limited Equipment Warranty
MX Pro series (V2)
3-year 
SMART Assure Warranty
3-year 
SMART Assure Warranty
5-year 
SMART Assure Warranty
3-year 
Limited Equipment Warranty
7000R series
3-year 
SMART Assure Warranty
3-year 
SMART Assure Warranty
5-year 
SMART Assure Warranty
3-year 
Limited Equipment Warranty
7000R Pro series  3-year 
SMART Assure Warranty
3-year 
SMART Assure Warranty 
5-year 
SMART Assure Warranty
 
3-year 
Limited Equipment Warranty

Warranty information for products released from 2016 to September 2019

SMART product Limited Equipment Warranty Extended warranty and service plans
SMART Board 7000 series interactive display 3-year, advanced replacement
2-way shipping or return for repair.
View the warranty
1- or 2-year
SMART Board 6000 series interactive display (purchased after February 1, 2017) 3-year, advanced replacement
2-way shipping or return for repair.
View the warranty
1- or 2-year
SMART Board MX/MX100 series interactive display 3-year, advanced replacement 
2-way shipping or return for repair.
View the warranty
1- or 2-year
SMART Board 2000 series display 3-year, advanced replacement
2-way shipping or return for repair.
View the warranty
1- or 2-year
SMART iQ appliance (AM30, AM40, AM50) 3-year, advanced replacement
2-way shipping or return for repair.
View the warranty
1- or 2-year
SMART Document Camera (SDC-550) 5-year, return for replacement
1-year, return for battery replacement
Not available

 SMART Podium 600 Series 3-year, advanced replacement
2-way shipping
View the warranty
Not available
 SMART Coding Kits by SAM Labs 180 days
Contact SAM Labs for more information
Not available

Warranty information for products released in 2016 and earlier


Enterprise products
Limited Equipment Warranty Extended warranty and
service plans
SMART kapp iQ
(SMART kapp 55/65/75)
2-year
View the warranty
Service plans available; click here
for more information about options
SMART kapp iQ-Pro
(SMART kapp 55/65/75)
3-year 
View the warranty
Service plans available; click here
for more information about options
SBID8084i-G4 and SBID8000i-G5
series interactive flat panels with
SMART Meeting Pro
3-year
View the warranty
Service plans available; click here
for more information about options
SRS-Skype (Lync) configuration
2-year
View the warranty
Service plans available; click here
for information about options
SBID8070i-G4 interactive flat panels
2-year 
Refer to the original warranty document
included with the product.
Not available
Education products
Limited Equipment Warranty Extended warranty and
service plans
SMART 6000 series interactive
flat panels purchased before
February 1, 2017, and
SMART Board 4000 series/E70
interactive flat panels
2-year, advanced replacement
2-way shipping
View the warranty
1- or 3-year
SBM600 series interactive whiteboards
2-year, advanced replacement
2-way shipping
View the warranty
1- or 3-year
SB600/SBD600 series
interactive whiteboards
2-year, advanced replacement
2-way shipping.
Refer to the original warranty document included with the product.
Not available
SB800 series interactive whiteboards
2-year, advanced replacement
2-way shipping.
View the warranty
3-year (with product registration)
SB480 series interactive whiteboard
2-year, advanced replacement
2-way shipping.
View the warranty
3-year
SMART U100 and U100w projectors
3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
View the warranty
1- or 2-year
SMART V30 projector
3-year
Lamp coverage: 3-year or 3,000 hours of lamp usage, whichever comes first.
Replacement projector lamp: 1-year or 1,000 hours of lamp usage, whichever comes first.
View the warranty
2-year
SMART UX80 and UX60 projectors
3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SRL60wi/SRL60wi2 and SRL40wi
interactive projectors
3-years, covers projector and pen.
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF75 and UF75w projectors
3-year 
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF70 and UF70w projectors
3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART UF65 and UF65w projectors
3-year
Lamp coverage: 1-year or 1,000 hours of lamp usage, whichever comes first. 
Refer to the original warranty document included with the product.
2-year
SMART V25 projector
2-year
Lamp coverage: 2-year or 2,000 hours of lamp usage, whichever comes first.
Replacement projector lamp: 1-year or 1,000 hours of lamp usage, whichever comes first.
Refer to the original warranty document included with the product.
2-year
SMART Document Cameras
(SDC-450, SDC-330, SDC-280)
5-year, return for replacement
1-year, return for battery replacement
View the warranty
Not available
SMART Podium 500 series
2-year
Refer to the original warranty document included with the product.
3-year
SMART Table interactive
learning center (ST442i)
2-year, 2-way shipping
View the warranty
Not available
SMART Response LE, PE and XE
interactive response systems
2-year
Refer to the original warranty document included with the product.
3-year
Accessories Limited Equipment Warranty Extended warranty
SMART kapp iQ appliance
(UGK-KAPPIQ-AM30-EDU)
3-year
Refer to the original warranty document included with the product.
1- or 2-year
SMART kapp iQ appliance
(UGK-KAPPIQ-AM30-ENT)
3-year
Refer to the original warranty document included with the product.
1-year
SBID-G4-XTM
2-year
Refer to the original warranty document included with the product.
Not available
MIC-500 microphone for SMART Room System
2-year
Refer to the original warranty document included with the product.
Not available
SMART Mobile Floor Stand (FS-SB)
1-year
Refer to the original warranty document included with the product.
Not available
Laptop Shelf for FS-UX system
1-year
View the warranty
Not available
Wall Stand kit for integrated flat panels
(WSK-Single/WSK-Dual)
1-year
Refer to the original warranty document included with the product.
Not available
SMART Mobile, Height-Adjustable Floor Stand
(FS-UX)
2-year
View the warranty
Not available
SMART Height-Adjustable Wall Mount
(HAWM UX/UF)
2-year
Not available
SBA-L and SBA-V Projection Audio system 
for Whiteboard Systems
1-year
View the warranty
Not available
SBA USB Audio System
1-year
View the warranty
4-year
Wireless Bluetooth Connection (WC8)
1-year
View the warranty
Not available
SBX800 CAT5-XT CAT5 to USB extender
1-year
View the warranty
Not available
CAT5-XT-1100 CAT5 to USB extender 
1-year
View the warranty
Not available
USB XT USB active extension
1-year
View the warranty
Not available
SMART Slate (WS200)
2-year
Refer to the original warranty document included with the product.
3-year
SMART kapp boards
Limited Equipment Warranty Extended warranty and
service plans
SMART kapp42/
SMART kapp84
1-year (North America, UK, Rest of World)
View the warranty
2-year (EMEA)
View the warranty
1- or 2-year