Customer support is available for any SMART hardware product that has a valid warranty or service plan. If your product has a valid warranty or service plan, you may still be eligible to receive support even if your product is listed below. Otherwise, SMART does not directly support products that have been discontinued beyond the date listed under end-of-support.
Check your warranty status here.
If you need information on an out-of-support product or a product with an expired warranty, our online support site offers information about using, installing, maintaining, and troubleshooting SMART products. You’ll find links to these pages in the table below.
Learn more about our Discontinued Product Policy and Customer Support Policy.
For the purposes of this page, the following terms are defined as:
| Term | Definition |
|---|---|
|
Discontinued |
The product is no longer available for purchase from SMART. SMART will continue to provide customer support and applicable replacements for the duration of the product’s warranty. SMART will also provide software updates in the form of critical bug fixes and security updates. |
|
End-of-support date |
The final stage of the product’s lifecycle, at which point the product is considered as end-of-life. There will no longer be software updates or standard warranty-related services for the product, part, component, or service. At this point, SMART no longer provides assisted support for the product, but self-serve resources are still available. Although the end-of-support date is typically determined by the final warranty period, there may be some of exceptions to this. SMART recommends that you check the warranty status of your hardware product or refer to your service plan, as both will supersede dates listed in the following tables. NOTE: If a product is listed on this page but has an end-of-support date set for the future, the product is considered discontinued. |
NOTE: If hardware has reached end-of-support, SMART cannot guarantee backwards compatibility of SMART software. Refer to the discontinued products tables below to learn the last supported SMART software version.
This table shows the lifecycle stages and what customers and partners can expect during each stage.
| Stage | Product sales | Warranty support | Assisted support | Critical bug fixes | Security updates | Feature development | Purchase spares |
|---|---|---|---|---|---|---|---|
| General availability | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| End-of-sale date (discontinued) | No | Yes | Yes | Yes | Yes | No | If available |
| End-of-Support | No | No* | No* | No | No | No | If available |
*Refer to your product’s warranty status or service plan agreement to determine whether you are still eligible for support.
If your discontinued or out-of-warranty SMART product needs repair, contact a third-party repair center. SMART also offers repair services in some cities and regions. Contact us for availability.
If your product needs a replacement part, visit the store for SMART parts.
| Product series | Model or version | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Board 2000i | All | February 1, 2013 | SMART Product Drivers 11.6 | SMART Board 2000i |
| SMART Board 3000i |
All | February 1, 2013 | SMART Product Drivers 11.6 | SMART Board 3000i |
| SMART Board 4000i | All | February 1, 2013 | SMART Product Drivers 11.6 | SMART Board 4000i |
| In-Wall SMART Board systems | All | February 1, 2013 | SMART Product Drivers 11.6 | In-Wall SMART Board |
| SMART Board 500 | All | February 1, 2013 | SMART Product Drivers 11 SP2 | SMART Board 500 |
| SMART Board V280 | V280 | April 1, 2016 | SMART Product Drivers 11 SP1 | SMART Board V280 |
| SMART Board 600 |
SB680V SB685V |
May 20, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 600 and D600 |
| SMART Board 600 |
SB640 SB640CT SB660 SB690 |
September 1, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 600 and D600 |
| SMART Board 600 |
SB680 SB685 |
October 31, 2019 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 600 and D600 |
| SMART Board M600 | All | November 30, 2022 | Current release of SMART Product Drivers | SMART Board M600 and M600V |
| SMART Board D600 |
All | July 1, 2017 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 600 and D600 |
| SMART Board 800 | All | TBD | Current release of SMART Product Drivers |
SMART Board 800 |
| SMART Board 480 |
SB480 | March 31, 2025 | Current release of SMART Product Drivers | SMART Board 480 |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| Unifi 35 (i systems) | UF35 | February 1, 2013 | N/A | Unifi 35 (i systems) |
| Unifi 45 (i2 systems) | UF45 | February 1, 2013 | N/A | Unifi 45 (i2 systems) |
| SMART UF55 (i3 systems) | UF55 | February 1, 2013 | N/A | SMART UF55 (i3 systems) |
| SMART UF65 (i4 systems) | UF65 | February 1, 2013 | N/A | SMART UF65 (i4 systems) |
| SMART UF70 (i6 systems) | UF70 | June 30, 2015 | N/A | SMART UF70 (i6 systems) |
| SMART UF75 (i5 systems) | UF75 | February 1, 2013 | N/A | SMART UF75 (i5 systems) |
| SMART V25 (iv systems) | V25 | February 1, 2013 | N/A | SMART V25 (iv systems) |
| SMART V30 (iv2 systems) | V30 | December 1, 2021 | N/A | SMART V30 (iv2 systems) |
| SMART UX60 (ix systems) | UX60 | April 1, 2016 | N/A | SMART UX60 (ix systems) |
| SMART UX80 (ix2 systems) | UX80 | March 1, 2016 | N/A | SMART UX80 (ix2 systems) |
| SMART U100 (ix3 systems) | U100/U100w | September 1, 2021 | N/A | SMART U100 (ix3 systems) |
| LightRaise 40wi | SLR-40wi | July 1, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | LightRaise 40wi |
| LightRaise 60wi | SLR-60wi | July 1, 2018 |
Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | LightRaise 60wi and 60wi2 |
| LightRaise 60wi2 | SLR-60wi2 | February 26, 2021 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | LightRaise 60wi and 60wi2 |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| Actalyst (300 series) | All | February 1, 2013 | SMART Product Drivers 11 SP2 | Actalyst |
| SMART Board 200 overlay | All | February 1, 2013 | SMART Product Drivers 11.6 | N/A |
| SMART Board 300 overlay | All | February 1, 2013 |
SMART Product Drivers 11.6 |
SMART Board 300 overlay |
| SMART Board 400 overlay | All | February 1, 2013 |
SMART Product Drivers 11 SP2 |
SMART Board 400 overlay |
| SMART Board 400 Frame |
All | February 1, 2013 |
SMART Product Drivers 11 SP2 |
SMART Board 400 Frame |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Board 4000 |
SPNL-4070 (E70) SPNL-4055 |
December 1, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 4000 and E70 series |
| SMART Board 4000 |
SPNL-4065 | April 30, 2019 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 4000 and E70 series |
| SMART Board 4000 |
SPNL-4075 | July 31, 2019 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 4000 and E70 series |
| SMART Board 4000 |
SPNL-4084 | July 31, 2021 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 4000 and E70 series |
| SMART Board 6000 |
SPNL-6055 | January 31, 2019 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 |
SPNL-6065 SPNL-6065-i |
September 1, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 |
SPNL-6055-i |
November 30, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 | SPNL-6075-V3 | June 30, 2024 | Current release of SMART Product Drivers |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 | SBID-6065 SPNL-6065-V3 |
April 30, 2023 | Current release of SMART Product Drivers |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 |
SPNL-6065P | August 1, 2023 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 | SPNL-6075 | September 30, 2022 | Current release of SMART Product Drivers |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 |
SPNL-6065-V2 | January 31, 2022 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 6000 and 6000 Pro series |
| SMART Board 6000 |
SBID-6065-HD | October 31, 2022 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 6000 and 6000 Pro series |
| SMART Board 7000 | All | TBD | Current release of SMART Product Drivers |
SMART Board 7000 and 7000 Pro series |
| SMART Board 7000R | All | TBD | Current release of SMART Product Drivers | SMART Board 7000R and 7000R Pro series |
| SMART Board 8000i-G5 |
SBID8055i-G5-SMP | November 30, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART software bundles) |
SMART Board 8000i-G5 series |
| SMART Board 8000i-G5 |
SBID8065i-G5-SMP SBID8075i-G5-SMP |
September 1, 2018 | Current release of SMART Product Drivers (distributed with the latest SMART software bundles) |
SMART Board 8000i-G5 series |
| SMART Board 8000i-G3 |
SBID8070ice | October 31, 2015 | Current release of SMART Product Drivers (distributed with the latest SMART software bundles) |
SMART Board 8000i-G3 |
| SMART Board 8000i-G3 |
SBID8070i SBID8055i |
December 31, 2015 | Current release of SMART Product Drivers (distributed with the latest SMART software bundles) |
SMART Board 8000i-G3 |
| SMART Board 8000i-G4 |
SBID8070i-G4 SBID8084i-G4 |
March 31, 2021 | Current release of SMART Product Drivers (distributed with the latest SMART software bundles) |
SMART Board 8000i-G4 |
| SMART Board 2000 |
SBD-2075 SBD-2075P |
July 31, 2023 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) |
SMART Board 2000 and 2000 Pro series |
| SMART Board 6052i |
SBID 6052i | February 1, 2013 | SMART Product Drivers 11 SP2 | SMART Board 6052i |
| SMART Board MX100 | All | TBD | Current release of SMART Product Drivers |
SMART Board MX100 series |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| Sympodium | DT770 | February 1, 2013 | SMART Product Drivers 11 SP2 | Sympodium DT770 |
| Sympodium |
SSID150 SSID250 |
February 1, 2013 | SMART Product Drivers 11 SP2 | Sympodium ID250 |
| SMART Podium 300 |
SSID350 SSID370 |
December 1, 2014 | SMART Product Drivers 11 SP2 | SMART Podium ID300 |
| SMART Podium 400 | ID422w |
December 1, 2014 | SMART Product Drivers 11 SP2 | SMART Podium ID422w |
| SMART Podium 500 |
SP518 SP524 |
July 1, 2018 |
Current release of SMART Product Drivers (distributed with the latest SMART software bundles) | SMART Podium SP500 |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Document Camera | SDC-280 | March 31, 2015 | SMART Notebook 16.2 software | SMART Document Camera 280 |
| SMART Document Camera |
SDC-330 | March 31, 2015 | SMART Notebook 16.2 software | SMART Document Camera 330 |
| SMART Document Camera |
SDC-450 | December 31, 2022 | Current release of SMART Product Drivers (distributed with the latest SMART Notebook software) | SMART Document Camera 450 |
| SMART Document Camera | SDC-550 | February 28, 2026 | Current release of SMART Product Drivers | SMART Document Camera 550 |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Table | ST230i | December 31, 2015 | Table SW 3.0 | SMART Table 230i |
| SMART Table | ST442i | October 1, 2018 | Table SW 3.1 | SMART Table 442i |
| Product series | Model or version | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART kapp | All | May 31, 2020 | N/A | SMART kapp |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Audio 240 | 240 | May 1, 2013 | N/A | SMART Audio 240 |
| SMART Audio 340 | 340 | April 1, 2013 | N/A | SMART Audio 340 |
| SMART Audio 400 |
400 | TBD | N/A | SMART Audio 400 |
| Product series | Model | End of support | Last supported SMART software | Support page |
|---|---|---|---|---|
| SMART Slate | WS100 | February 1, 2013 | SMART Product Drivers 11 SP2 | Airliner WS100 |
| SMART Slate | WS200 | July 1, 2015 | SMART Product Drivers 11 SP2 | SMART Slate WS200 |
| SMART Hub |
PE260 SE240 VE220 |
February 1, 2013 | N/A | |
| SMART GoWire |
GW-NBK USB-GW |
June 1, 2015 | N/A | SMART GoWire with SMART Notebook |
| SMART GoWire |
GW-MP | February 1, 2013 | N/A | SMART GoWire with SMART Meeting Pro |
| SMART GoWire |
GW-MPPE | October 31, 2016 | N/A | SMART GoWire with SMART Meeting Pro PE |
| SMART GoWire |
SMP-UPK | June 1, 2015 | N/A | N/A |
| SMART Response |
PE LE XE |
January 31, 2017 | SMART Notebook 16 | |
| Senteo | All | February 1, 2013 | N/A | Senteo |
| SMART Chromebox G3 |
SCBOX-CEL-4 |
December 20, 2023 |
N/A |
SMART Chromebox G3 |
| SMART iQ appliances |
m3 Intel Compute Card (for AM50) | July 31, 2024 | NA | iQ appliances |
| SMART iQ appliances | AM30 | April 30, 2020 |
iQ 3.5 system software |
iQ appliances |
| SMART Height‑Adjustable Wall Mount | HAWM-600i3 |
December 30, 2018 | N/A | SMART Height‑Adjustable Wall Mount |
| SMART Height‑Adjustable Wall Mount |
HAWM-UX/UF |
December 30, 2018 | N/A | SMART Height‑Adjustable Wall Mount |
| SMART Mobile Height‑Adjustable Floor Stand |
FS-UX/UF | December 30, 2018 | N/A | SMART Mobile Height‑Adjustable Floor Stand |
| SMART Electric Height-Adjustable Mobile Stand | FSE-300 | June 30, 2023 | N/A | SMART Electric Height-Adjustable Mobile Stand |
| SMART Mobile Stand for interactive displays |
FSSBID 100V |
July 1, 2023 |
N/A |
SMART Mobile Stand for interactive displays |
| Fixed Unit Wall Mount |
FUWM-600 | December 30, 2013 | N/A | Fixed Unit Wall Mount |
| USB Extender for SMART Board X800 |
SBX800 CAT5-XT | June 30, 2018 | N/A | Cables, connectors and extenders |
| Wireless connection |
WC2 | February 1, 2013 | N/A | Cables, connectors and extenders |
| Wireless connection |
WC6D | April 30, 2015 | N/A | Cables, connectors and extenders |
| Wireless connection |
WC8 | June 30, 2018 | N/A | Cables, connectors and extenders |
| SMART coding kits for SAM Labs |
All | TBD | N/A | SMART coding kits for SAM Labs |