Purchasing and managing a group or single subscription from a reseller

Group plans to SMART Learning Suite are available to organizations for purchase through a SMART reseller. Additionally, if you are in a region that doesn’t support purchasing a single subscription, you can also purchase a subscription through your local SMART reseller.

Most teachers have their school purchase a subscription on their behalf, but you can also purchase a subscription for yourself either directly from SMART or through a reseller.

Who will pay for the subscription

How to purchase

The school or district

Typically, schools purchase software on behalf of their teachers. Although as a teacher, you can’t renew a corporate subscription, you can find out who purchases or manages subscriptions at your school and tell them that yours needs to be renewed.

To subscribe, have your administrator follow these steps:

  1. Visit smarttech.com/lumio/pricing.

  2. Click Get a Quote under Group Plan and complete the form with your details to have a reseller get in touch with you.

You

Residents in Australia, Canada, UK, US, Puerto Rico, and Guam can purchase a single subscription directly from SMART. However, if you are outside of these regions, you can purchase a single subscription from a reseller.

To purchase a single subscription through a reseller

  1. Visit smarttech.com/lumio/pricing.

  2. Click Get a Quote under Group Plan and complete the form with your details to have a reseller get in touch with you.

You’re not sure who is responsible

Although we can give you an idea of how corporate subscriptions are typically managed, you need to talk to the administration at your school to find out who is responsible for purchasing subscriptions. Every school’s policies and structures are unique.

After your school has subscribed to SMART Learning Suite, a technical administrator gives you access to its applications by:

The following table covers the differences between each method:

How your access is set up

Benefits

What’s required for setup

How to set up

Through your SMART Account

  • SMART Notebook Plus and Lumio can be used on any computer when you use your SMART Account to sign in to the applications.

  • If you want to set up your access so you can use SMART Notebook Plus at home, this is the option you should use.

  • If you want students to connect too activities or assessments from their devices, you must have a SMART Account and be signed in to it.

  • If you sign in with a SMART Account, all parts of the SMART Learning Suite are connected when you sign in. Files shared from SMART Notebook Plus or saved to your Lumio Home page are available on the SMART Board interactive display with iQ. See Signing in to your SMART Account.

Your SMART Account email

Access to the SMART Admin Portal

Your SMART Account email is entered in the SMART Admin Portal

With a product key (SMART Notebook only)

  • SMART Notebook Plus can be used on your school computer and home computer. You will need to enter the product key on each computer separately.

    Note 

    Product keys each have a limit to how many times they can be used to activate a copy of SMART Notebook Plus. You may need to deactivate a product key on a computer to use it on a different one.

Your product key

A product key is entered in SMART Notebook

Tip 

Not sure which activation method to use for SMART Notebook Plus? Learn more about determining the best activation method for SMART Notebook Plus.

  1. Watch this video to learn how provisioning (formerly referred to as entitlement) works and to understand the importance of setting up your SMART Account with the right email address.

  2. Find your school’s technical administrator, who was given access to the SMART Admin Portal when your school purchased a subscription to SMART Learning Suite.

    Note 

    If you purchased the subscription yourself, you received access to the SMART Admin Portal and can assume the role of the administrator in this procedure.

  3. Ask the administrator whether your email address has been provisioned.

    1. If it has, make sure the administrator provisioned your email.

    2. If it hasn't, ask the administrator to provision it by signing in to the SMART Admin Portal and adding your SMART Account email address to your school’s subscription.

    After your email has been added to your school’s subscription in the portal, you can use it to create a SMART Account and sign in using that account’s credentials to access SMART Notebook Plus and Lumio for as long as the subscription is active.

    Note 

    Provisioning is only available for SMART Notebook 17 or later; if you are using an earlier version, you must activate your copy of the software using a product key to maintain your access to the software.

A product key can only be used to activate SMART Notebook Plus. We recommend using the provisioning method to simplify setting up your access to both of the applications that come with a SMART Learning Suite subscriptions. Learn more about determining the best activation method for SMART Notebook Plus.

To activate SMART Notebook Plus with a product key

  1. Find the product key.

    The product key is a string of letters and numbers that identifies your subscription. It was provided with the receipt at the time of purchase.

    My school bought my subscription

    Your system administrator should have a copy of the product key and can sign in to the SMART Admin Portal to view it. Your school can also contact their reseller, who has access to the portal as well.

    I bought my subscription

    You received a copy of the product key with your receipt of purchase. If you can’t find the receipt, you can sign in to the SMART Admin Portal to view your product key, or contact your reseller, who also has access to the portal.

  2. Activate your copy of SMART Notebook Plus using the product key.

    If you purchased a subscription to SMART Learning Suite yourself, you can perform activation yourself. If your school purchased the software, your system administrator can perform activation for you.

    If SMART Notebook is already installed, the easiest way to enter a product key is by selecting Software Activation from the Help menu and following the prompts.

    After your copy of SMART Notebook Plus is activated you can access all software features for the duration of your subscription.

Depending on who is responsible for managing your subscription, the process to renew is slightly different.

Who manages the subscription

How to renew

Your school or district

Typically, schools purchase SMART software on behalf of their teachers. Although as a teacher, you can’t renew a corporate subscription, you can find out who is responsible for managing subscriptions at your school and tell them that your subscription needs to be renewed.

The responsible administrator should contact the SMART reseller to renew your school’s corporate subscription or they can click here to fill out a form and begin the renewal process with your school’s preferred reseller.

You

If you purchased your subscription through a reseller, email that reseller to request a renewal or click here to fill out a form and begin the renewal process with your preferred reseller.

If you purchased your subscription directly from SMART, your subscription is automatically renewed until you cancel it. Learn more about managing single plan subscriptions.

You don’t know

Although we can give you an idea of how corporate subscriptions are typically managed, you need to talk to the administration at your school to find out who purchases and renews subscriptions. Every school’s policies and structures are unique.

Contact your school’s technical administrator and ask them to check your subscription status in the SMART Admin Portal. If you have SMART Notebook Plus software, you can check your subscription from the Help menu.

To check the time remaining on a subscription from SMART Notebook

  1. Select Help > Software Activation from the main menu.

    The SMART Software Activation dialog box opens. The subscription expiry date appears in the Limitations column.

    smart software activation: product key: blurred out, status: activated, limitations: premium features will expire on 10/29/22 without an active subscription, product: SMART Notebook

    NoteS

    • If you do not have a subscription, the boxes pictured above are blank and you're prompted to enter a product key.

    • If you are provisioned to access your subscription through sign-in, the first column entry will read “Your SMART Account” rather than showing a product key.

Without a subscription to SMART Learning Suite, you have access to the free tier of Lumio by SMART and SMART Notebook.

To regain access to both applications, you or your school must either subscribe to SMART Learning Suite or renew an existing subscription.

Keywords

  • Group plan
  • Subscription
  • School or district purchase
  • Purchase
  • Manage
  • Reseller