Updating the software

SMART periodically releases updates to its software products. SMART Product Update (SPU) enables you to check for and install updates for all SMART software installed on the computer, including SMART Product Drivers 12 and SMART Ink 5.

If SPU is not set to check for automatic updates, you can check for and install updates manually. Additionally, you can enable automatic update checks for future updates.

Important 

SPU requires an Internet connection.

To check for updates automatically

  1. Go to the Windows Start menu and browse to SMART Technologies > SMART Product Update (Windows only).

    OR

    Open Finder, and then browse to and double-click Applications/SMART Technologies/SMART Tools/SMART Product Update (macOS only).

    The SMART Product Update window opens.

  2. Select the Check for updates automatically check box, and then type the number of days (up to 60) between SPU checks.

  3. Close the SMART Product Update window.

    If an update is available for a product the next time SPU checks, the SMART Product Update window appears automatically and the product’s Update button is enabled.

To check for and install updates manually

  1. Go to the Windows Start menu and browse to SMART Technologies > SMART Product Update (Windows only).

    OR

    Open Finder, and then browse to and double-click Applications/SMART Technologies/SMART Tools/SMART Product Update (macOS only).

    The SMART Product Update window opens.

  2. In the SMART Product Update window, click Check Now.

    If an update is available for a product, its Update button is enabled.

  3. Install the update by clicking Update and following the on-screen instructions.

    Important 

    To install updates, you must have full administrator access for the computer.

To enable automatic update checks

Note 

SMART recommends that you do not disable automatic updates.

  1. Go to the Windows Start menu and browse to SMART Technologies > SMART Product Update (Windows only).

    OR

    Open Finder, and then browse to and double-click Applications/SMART Technologies/SMART Tools/SMART Product Update (macOS only).

    The SMART Product Update window opens.

  2. In the SMART Product Update window, select the Check for updates automatically option and type the number of days (up to 60) between SPU checks.

  3. Close the SMART Product Update window.

    If an update is available for a product the next time SPU checks, the SMART Product Update window appears automatically, and the product’s Update button is enabled.

Keywords

  • Update software
  • SMART Product Update

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