SMART Product Drivers 12.27 and Ink 5.20 for Windows

Download

EXE file (345 MB)

Version

SMART Product Drivers: 12.27.102.0

SMART Ink: 5.20.172.0

Released

May 30, 2025

  1. Confirm your device meets the computer requirements on this page.

  2. Download the file and follow the on-screen instructions to complete the install.

Supported operating systems

Windows 11

Windows 10

Minimum processor

Intel Core 2 Duo

Minimum RAM

2 GB (4 GB for UHD displays)

Minimum hard disk space

3 GB

Other requirements

Microsoft Office 2016 or later

Adobe Reader DC 23.0 or later

Highlights

  • Support for SMART Board Mini 727 interactive podium

  • Support for SMART Board GX (V4) Plus series

Known issues

  • On some displays, digital ink can become increasing offset from a pen as the ink approaches the left and right edges of the screen if the display and the connected computer are using different aspect ratios. Orienting the display resolves the issue.

  • On SMART Board RX and QX (V2) series displays, the SMART Ink floating toolbar can remain onscreen even after the pen is put back in the pen tray.

  • Pens can stop writing digital ink if the display’s pen button is pressed after using the ink-to-text feature. Pens can be made to work again by selecting a color from SMART Ink floating tools or by disconnecting and reconnecting the computer’s USB connection.

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