SMART Product Drivers 12.21 and Ink 5.16 for macOS

Download

DMG file (650 MB)

Version

SMART Product Drivers: 12.21.490.0

SMART Ink: 5.16.46.0

Released

October 31, 2023

  1. Confirm your device meets the computer requirements on this page.

  2. Download the file and follow the on-screen instructions to complete the install.

Supported operating systems

macOS 14.0 (Sonoma)

macOS 13.0 (Ventura)

macOS 12.0 (Monterey)

Minimum processor

Intel Core 2 Duo

Minimum RAM

2 GB (4 GB for UHD displays)

Minimum hard disk space

3 GB

Highlights

  • Improved the appearance of Microsoft Ink in PowerPoint and Excel software.

  • Added support for the pen tray on QX Pro interactive displays.

Known issues

  • While using Lumio software on a SMART Podium 624 interactive pen display, finger and pen events might not be distinguished correctly.

  • The model number, serial number, and firmware version are presented incorrectly on SMART Board GX (V2) model interactive displays.

  • The display might behave incorrectly if touch is used before the SMART Board service enumeration is complete.

  • In the Whiteboard Development Kit, ink is offset in Lumio.

  • SMART Board services take a long time to start after stopping and restarting services or restarting, logging into or logging out of a laptop.

  • On a SMART Podium 624 interactive pen display, switching from duplicated to extended display causes touch to appear on the computer’s display rather than the Podium’s.

  • Touch interactivity is not working in dual display configuration.

  • A SMART Board 7000R series display can take approximately 45 seconds to become responsive after logging in on a computer connected with USB-C.

  • Sometimes the computer cannot connect with displays that use certain varieties of scaler boards. (ARM systems only.)

Related documents