SMART Notebook software versions 21.0 and earlier use a technology called TLS 1.0 and 1.1 to protect your data when it's sent over the internet. However, these older technologies now have some weaknesses that make them susceptible to attacks by malicious agents. To keep your data safe while using SMART software, SMART Notebook is phasing out the use of TLS 1.0 and 1.1 and implementing new protections.
To avoid disruptions and stay up-to-date with the best security practices, SMART recommends updating to the latest version SMART Notebook by July 2024. If you don't update by then, you’ll see an error message that says "Trial period has expired" even if you have an active SMART Notebook Plus (SMART Learning Suite) subscription.
To update SMART Notebook
Follow the links below for complete instructions on deploying an update or using the SMART Product Updater to update SMART software.
For individual installations and updates using the SMART Product Updater, see this support topic.
For deploying updates to Windows or Mac computers: See the Updating the software chapter of the deployment guide for your operating system. To find the deployment guides, visit the Documents page.
Benefits of upgrading
Beyond ensuring your data is secure, SMART Notebook 23 also provides several improvements that will enhance the user experience. To learn about the new features that come with the latest version, SMART Notebook 23, see the release notes.