Signing in to your SMART Account

When using SMART Notebook, you need to stay signed in to access all the features in SMART Notebook and do many common tasks.

For more information, or to learn how to create a SMART Account, see Creating and managing your SMART Account.

To sign in to your SMART Account

1. In a web browser, go to the Lumio home page at lum.io.

   

   In a web browser, go to SMART Exchange at exchange.smarttech.com.

   Open SMART Notebook software.

2. From the Notebook menu, select Account > Sign in. The account sign in page opens in a browser.

   Note 

   When you select Sign in, Notebook opens a Sign in dialog box to indicate that the sign in page has been opened in a browser. If a browser did not open to a sign in page, select Try Again.

3. The next sign in steps vary depending on whether you’ve used the current computer or device to sign in to your SMART Account before. Follow the steps that best describe the scenario that applies to you.

   1. If you’ve signed in before from the current computer or device, the sign in page shows your SMART Account and any other SMART Accounts that have been signed in to from this computer.

   

   2. Select your account to sign in.

   OR

   1. If you haven’t signed in to your SMART Account on this computer or device before, select the account provider you used to set up your SMART Account.

      

      You’re directed to the account provider’s sign-in page.

   2. If you’ve signed in to your account provider from this computer or device before, your account appears in the sign-in dialog. Select your account.

      

      OR

      If this is the first time you’ve signed in to your account provider on this computer, enter your account email address and select Next.

      

      Note 

      If other people have used the computer or device to sign in, their accounts will also appear here. In that situation, select Use another account to sign in with your account.

   3. Enter your password and select Next.

      

4. After you enter your password, the SMART Exchange reopens.

   You can tell you’re signed in because the User menu and the Share a resource button replace the Sign in button in the top right corner of the screen.

5. After you’ve signed in, the confirmation message appears. Close the browser and return to SMART Notebook.

   

6. Sign in to your account.

7. In Notebook, close the Sign In dialog box.

The application opens after you’ve signed in.

Why sign in is required for SMART Notebook and frequently asked questions

For SMART Notebook 17.0 or later, you need to sign in using your SMART Account credentials to access SMART Notebook with all features enabled. The following table outlines what happens when you are signed in compared to signed out.

Scenario	Signed out	Signed in
Using SMART Notebook without an active subscription to SMART Learning Suite.	SMART Notebook software does not open. You will be prompted to sign in using your SMART Account. Access to a 45-day trial of all SMART Notebook features. After the trial period ends, SMART Notebook basic version opens.	SMART Notebook basic version opens.
Using SMART Notebook with an active subscription to SMART Learning Suite.	The following features are not available: Students will not be able to use their own devices to connect to any interactive activities included in the lesson. You will not have a consistent activity code and class name (used by students to connect to the activity from their own devices). Activities that use student devices (assessments, Shout it Out!, Monster Quiz) are not available as they require a consistent activity code. Sharing lessons to your SMART Account is not available. This feature allows you to share your lessons to a SMART Board with iQ, to your Lumio library, or to other people by sharing with a URL.	Full access to all features.

Frequently asked questions about sign in

Why is a sign in required for creating and playing activities and assessments?

Activities that use student devices require a sign in to allow the assignment of a consistent activity code. This allows students to enter the code once and then just select from a list of previously saved codes to join activities any time after.

Do I need to sign in every time I use activities and assessments?

No. After you sign in, SMART Notebook uses the saved sign in and account information and the same activity code. If you sign out, you'll have to sign back in again to create and play activities and assessments. If you're asked to sign in again and you haven't signed out, your computer's cache may have been cleared. Check with your system administrator to make sure the computer's cache is not being cleared regularly.

How do I manage my account?

After signing in, you can manage your account and activity code in SMART Notebook's Account menu. From here, you can sign out and sign in, open your profile to reset the activity code and update the class name students will see when they connect to the activity. All other account settings are managed from your SMART Account.

Why does SMART Notebook want to access "SDS Identity" in a Mac computer's keychain?

When you sign in to your SMART Account on a Mac computer, the following notification might appear:

This notification tells you that SMART Notebook is requesting access to the SMART Account details stored in the keychain utility. You can select Always Allow to grant permanent access and prevent the notification from appearing again. For more information about the keychain utility, see Allow apps to access your keychain on the Apple web site.