Network requirements
Ensure your network environment meets the minimum requirements on this page before you install or use SMART Notebook.
SMART Notebook’s interactive activities and assessments use hellosmart.com. Use the recommended web browsers, device requirements, operating systems, and network capacity to ensure the best possible experience with SMART Notebook’s interactive activities and assessments.
Additionally, some features of SMART Notebook and other SMART products (such as SMART Board interactive displays) require access to specific web sites. You might need to whitelist those web sites if your network restricts outbound internet access.
Tip
When using activities on hellosmart.com, students may check their website access at hellosmart.com/connection/check.html.
Student device web browser recommendationsStudents playing or participating in a SMART Notebook lesson’s activities and assessments should use one of the following browsers on their devices:
The latest version of:
Google Chrome
Note
Google Chrome provides the best experience when using Lumio by SMART on a desktop computer.
Safari
Firefox
Windows 10 Edge
Note
Android devices must use Chrome or Firefox.
Ensure JavaScript is enabled in your browser.
Student device operating system recommendationsStudents who use hellosmart.com should use one of the following recommended devices:
Any computer running the latest version of Windows 10 or any Mac running OS X 10.13 or later
Any iPad or iPhone upgraded to the latest iOS
Any Android phone or tablet with Android version 8 or later
Any Google Chromebook upgraded to the latest Chrome OS
Important
Although Lumio by SMART works with mobile devices, the lesson editing and activity building interfaces work best on larger screens.
Important
First-generation iPads or Samsung Galaxy Tab 3 tablets do not support mobile device-enabled activities.
Network capacity recommendationsSMART Notebook activities on hellosmart.com are designed to keep network requirements as low as possible while still supporting rich collaboration. The network recommendation for Shout It Out! alone is 0.3 Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network capacity to run SMART Notebook activities on hellosmart.com.
If activities on hellosmart.com are used in conjunction with other online resources, such as streaming media, greater network capacity could be required, depending on the other resources.
Website access requirementsA number of SMART products use the following URLs for software updates, collecting information, and backend services. Add these URLs to your network’s whitelist to make sure SMART products behave as expected.
https://*.smarttech.com (for updating SMART Board interactive display software and firmware)
http://*.smarttech.com (for updating SMART Board interactive display software and firmware)
https://*.mixpanel.com
https://*.google-analytics.com
https://*.smarttech-prod.com
https://*.firebaseio.com
wss://*.firebaseio.com
https://www.firebase.com/test.html
https://api.raygun.io
https://www.fabric.io/
https://updates.airsquirrels.com
https://ws.kappboard.com (for updating SMART Board interactive display software and firmware)
https://*.hockeyapp.net
The following URLs are used for signing in to and using your SMART Account with SMART products. Add these URLs to your network’s whitelist to make sure SMART products behave as expected.
https://*.smarttech.com
http://*.smarttech.com
https://hellosmart.com
https://content.googleapis.com
https://*.smarttech-prod.com
https://www.gstatic.com
https://*.google.com
https://login.microsoftonline.com
https://login.live.com
https://accounts.google.com
https://smartcommunity.force.com/
https://graph.microsoft.com
https://www.googleapis.com
The following URLs are used to enable content from YouTube. If you want SMART product users to be able to insert and play YouTube videos when using SMART products, whitelist the following:
https://*.youtube.com
https://*.ytimg.com
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