Sending feedback

When you start SMART Notebook 16 for the first time, a dialog box could appear asking whether you want to join the SMART Customer Experience Program. If you choose to join the program, the software sends information to SMART that helps us improve the software for future releases. After starting the software for the first time, you can enable or disable this feature.

To enable the Customer Experience Program tracking feature

1. In Windows operating systems, select Help > Customer Experience Program > Feedback tracking ON.

   OR

   In macOS operating system software, select Notebook > Customer Experience Program > Feedback tracking ON.

To disable the Customer Experience Program tracking feature

1. In Windows operating systems, select Help > Customer Experience Program > Feedback tracking OFF.

   OR

   In macOS operating system software, select Notebook > Customer Experience Program > Feedback tracking OFF.

You can send feature request emails to SMART.

To send a feature request email

1. In Windows operating systems, select Help > Submit Feature Request.

   OR

   In macOS operating system software, select Notebook > Submit Feature Request.

   A new email message appears in your default email program.

2. Type your request in the new email message, and then tap Send.