Troubleshooting

This page explains how to resolve a variety of common problems with the display and related SMART products.

Note 

The troubleshooting information on this page is organized into three types of checklists:

What to keep in mind

Information you should be aware of when troubleshooting an issue

What to check

Items you should verify when troubleshooting an issue

What to try

Activities you should do to either resolve an issue or identify an issue’s underlying cause

Models

Identify your model

Keywords

  • troubleshooting
  • power
  • screen
  • video
  • image
  • sound
  • audio
  • volume
  • microphone array
  • touch
  • pens
  • erasers
  • digital ink
  • NFC sign in
  • management with RS-232
  • room control
  • iQ apps
  • SMART software
  • SMART OPS PC module
  • Embedded Windows experience