Getting support and finding serial numbers
If an issue you’re experiencing with the display persists or isn’t covered in this guide or the knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the display or the iQ appliance.
Finding the display serial numberThe display’s serial number is located in the following places:
In the on‑screen display menu (see Serial Number for SPNL‑6000‑V3/SBID‑6000 models, Serial Number for SPNL‑6000‑V2 and SPNL‑6000P models or Serial Number for SPNL‑6000‑V1 models)
On a label on the bottom frame
On a label on the back of the display
Finding the iQ appliance serial numberThe iQ appliance’s serial number is located on a label on the iQ appliance.
Note
You need to remove the iQ appliance from the display to locate the serial number label.