About education software subscriptions

You can subscribe to get access to additional features in Lumio by SMART and SMART Notebook Plus. Subscription plans are available for single or group purchases.

Single subscription

Single subscriptions are available to those who’d like to purchase one for themselves directly from SMART.

Group subscription

Group subscriptions are available to organizations for purchase through a SMART reseller or directly from SMART.

You can purchase a subscription from the pricing page of the Lumio website. The table below provides instructions:

Type of subscription

How to purchase

Group

Group subscriptions are available through SMART’s resellers or directly from SMART. After a subscription is purchased, the administrator responsible for managing subscriptions and software at the school will need to activate the subscription and provision users to the subscription.

To purchase a group subscription

  1. Visit smarttech.com/lumio/pricing.

  2. Click Get a Quote under Group Plan and complete the form with your details to have someone in touch with you.

  3. After the purchase is complete, you will receive an email with instructions for activating the subscription in the SMART Admin Portal. After the subscription is activated, you’ll need to provision users before they can access the software.

Single

To purchase a subscription, visit smarttech.com/lumio/pricing and under the Single Plan option, click Buy now. Follow the on-screen instructions to complete your purchase.

After your purchase is completed, you are automatically signed in and taken to the Lumio Home page. For access to SMART Notebook Plus, download the software on your computer and then sign in using the same email and password you used to purchase the subscription (your SMART Account credentials) to access all of the software’s features.

Important 

Direct single plan purchase is available for residents in Australia, Canada, UK, US, Puerto Rico, and Guam. If you are outside of these regions, you can purchase a single subscription using the Group Plan option.

To purchase a single subscription using the Group Plan option

  1. Visit smarttech.com/lumio/pricing.

  2. Click Get a Quote under Group Plan and complete the form with your details to have someone get in touch with you.

Depending on the type of subscription, group or single, the process to renew or cancel is different. Read the following table to learn more.

Type of subscription

How to renew or cancel

Group

Typically, schools purchase SMART software subscriptions on behalf of their teachers and have an administrator responsible for managing them.

The responsible administrator should contact the SMART reseller to renew the school’s subscription or they can click here to complete a form and begin the renewal process with the school’s preferred reseller.

Single

A single plan purchased directly from SMART with a credit card is auto-renewing, billing yearly on the date of the original purchase. Canceling the subscription stops the auto-renewal, and the subscription remains active until the end of the current billing period.

Manage your subscription by signing in to Lumio. Access your subscription through the user menu by selecting Manage subscription.

Note 

If you don’t see the Manage subscription option, your account is likely part of a group subscription that is managed by your school or district. Contact the person responsible for managing subscriptions in your organization.

From here you can manage the following subscription details:

  • Billing information: view your billing history and change payment details

  • Cancel subscription: cancel the automatic renewal of your plan. After you cancel a subscription, you continue to have access until the end of the billing period.

With a subscription, you can access the additional features and benefits of Lumio and SMART Notebook Plus software for the length of the subscription. If you are part of a group subscription, you must be provisioned to use the software.

When the subscription ends, you will no longer have access to these additional features and benefits. For continued access, you must renew the subscription or purchase a new one.

With a subscription, you use your SMART Account to sign in within SMART Notebook to access SMART Notebook Plus’s features, or sign in to Lumio.

Without a subscription, you have access to the free plan for Lumio and SMART Notebook.

To regain access to both applications’ subscription-based features and benefits, you or your school needs to purchase a new subscription or renew an existing one.