Troubleshooting the iQ appliance (AM50) and Intel Compute Card
Issue | Solutions |
---|---|
The on-screen keyboard isn't visible | Enable the on-screen keyboard.
For more information, see Use the On-Screen Keyboard (OSK) to type. OR Enable tablet mode.
For more information, see Turn tablet mode on or off. |
Windows 10 or the Intel Compute Card is unresponsive. | Restart the Intel Compute Card using the power button. If restarting the Intel Compute Card doesn't resolve the issue, see Getting support.
|
There is an issue with the drivers for the Intel Compute Card. | Repair the drivers. See How to repair driver software on an iQ appliance's (AM50) Intel compute card. |
There is an issue with the Windows 10 image on the Intel Compute Card | See How to reimage an AM50 iQ appliance's Intel Compute Card. |
There is an issue with Bluetooth. | |
There is an issue with the network connection for Windows 10 operating system on the Intel Compute Card | |
An AM50 iQ appliance is installed in a SMART Board MX300 series interactive display and you're experiencing the following or similar issues with image quality:
|
|
An AM50 iQ appliance with an Intel Compute Card is installed in a SMART Board MX300 series interactive display and you can't switch to the Intel Compute Card from the Input Selection Menu. |
|
An AM50 iQ appliance with an Intel Compute Card is installed in a SMART Board MX300 series interactive display and a “No Signal” message appears on a blue screen. |
|
Models |
|
Keywords |
|