This firmware update will update the GX (V3) display’s operating system from Android 11 to Android 13. The update also includes bug fixes and enhanced support.

• Updated operating system from Android 11 to Android 13 (user settings retained)

• Updated SMART Remote Management application

• Updated Chromium browser

• Improved translations for many languages: Arabic, Burmese, Chinese (Traditional), Czech, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Irish, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese

• Added support for Albanian and Kazakh languages

• Resolved an issue in which video might disconnect for 2-3 seconds when external devices are connected to the HDMI ports or when connecting with a docking station

• Touch lock is available again in Settings

• Improved the functioning of Wake lock in Settings

• The Wake on LAN feature now works correctly in SMART Remote Management

• When using SMART Remote Management, the user can now register displays after they have been removed from the console

• The user can open the tiles on the Home screen in SMART Remote Management

• Whiteboard files can now be saved to Google Drive

• Resolved an issue in which a display started to strobe full-screen primary colors if left alone for many hours

• Resolved an issue in which there was no video on USB-C after waking from a power saving mode

• Resolved an issue in which the browser couldn’t play videos from certain school websites

• Resolved an issue in which there was no prompt to allow the use of a newly connected webcam

• Resolved an issue in which the display stopped responding to RS-232 commands

• Resolved an issue in which the VGA connection occasionally had no speaker audio

December 5, 2023

The firmware update in this download includes enhanced support and bug fixes.

• Added an option to require a password upon waking the panel from sleep in SettingsSystemLock controlWake lock.

• Added Slovenian language support

• Resolved issue in which freeze and crop screen did not work with certain inputs.

• Resolved issue that prevented you from reenabling the Android input after disabling it.

• Improved support for French and Italian languages.

September 14, 2023

The firmware update in this download includes enhanced support and bug fixes.

• Added the ability to disable touch, the remote control, and the front control panel.

• Added a new power setting (No signal power off) in the SettingsInputs and outputs menu.

• You can now see the installed RAM capacity in the SettingsAbout menu.

• Improved the Geodreieck ruler in the whiteboard app.

• Improved the language support for Italian, and added language support for Bulgarian, Croatian, Estonian, Latvian, Lithuanian, and Serbian.

• Reduced time for ink overlay to open from four to two seconds.

• The QR code on the home screen links directly to GX (V2) support documentation.

• PDF files opened from a USB drive while using the WPS Office app no longer remain in the display's storage after the USB drive is removed.

• Ink now works properly within the display’s overlay app while the display is connected to an iOS or macOS device with HDMI.

• Display names added to SMART Remote Management (SRM) are now saved correctly and are no longer blank.

• The display's local IP address no longer appears incorrectly in SRM.

• The SRM settings added to the temporary Kiosk in SRM now revert correctly when the existing Kiosk is removed.

• Some languages still include English text in the user interface. This will be improved in the next release.

May 1, 2023

This firmware update includes bug fixes and enhanced support.

• Additional Wi-Fi channels by region

• The remote power button’s behavior now matches that of the front panel power button

• Added ability for future upgrades from USB without reflashing

• Wi-Fi hotspot capability

• QR code sharing from Whiteboard and Overlay menus

• Geodreieck tool added to Whiteboard

• Document and File sharing is now available while using Screen Share with iOS devices

• The display no longer disconnects automatically from the connected Wi-Fi network

• Resolved an issue in which the display's MAC address sometimes appeared incorrectly

• Bug fixes for the Screen Share feature and SMART Remote Management

• Document/File sharing now available using the Bytello Share App on iOS devices

• Resolved an issue in which the SMART Remote Management lock command erased the Screen lock password

February 5, 2024

This version includes enhanced support and bug fixes.

• Resolved issue with RS-232 room control power state command.

April 19, 2023

This version includes enhanced support and bug fixes.

• Updated the Webview browser

• Reduced Freeze hold time from 5 seconds to 3 seconds

• Added Settings Lockout and OS Lockout feature

• Optimized interface layout for Arabic

• There was no video from certain 4K webcams

• Some 720p and 1080p videos were not playing as expected in the browser

• Resolved Wi-Fi issues

• Wi-Fi password didn't allow spaces

• The sidebar would take 20 seconds to appear after the display started

• The Save path pop-up window now appears properly after a taking a screen capture

• The Notification overlay appeared on the home screen after a factory reset or firmware update

• "Touch sound" and "Wake from source" strings now correctly translated in other languages

• Disabled the audible "click" on GX displays and Wake on source controls

• Resolved Italian language error

• The display size didn't appear correctly in a connected laptop's Device Manager page

• Settings weren't persistent after and over-the-air upgrade

• Resolved issues with the floating keyboard and auto-complete

• When using SMART Remote Management, the display might pop up a window to indicate that the Authentication Token is missing and you need to reenroll. If you reenroll from the display, the display might shut down or lock. If this prompt appears on your display, use the RESET AUTH TOKEN feature in SMART Remote Management’s console rather than from the display.

June 16, 2022

This version includes enhanced support and bug fixes.

• Added a new setting to control wake on external source.

• Added a new setting to disable touch interaction sounds.

• Added Hungarian to supported languages.

• Improved Logitech webcam support for Zoom and other third-party apps (Note: Microsoft Teams webcam compatibility is limited).

• Improved messaging when switching video inputs.

• Resolved issue where room control responses did not function as expected.

• Resolved issue where spaces were not allowed in Wi-Fi passwords.

• Resolved issue where some languages were missing control buttons when using the overlay application.

April 7, 2022

This version includes enhanced support and bug fixes.

• Resolved issue where some Lenovo laptops would incorrectly display HDR content.

• Resolved issue where some docking stations could produce an audio noise when first connecting.

• Resolved issue where GX165 audio may be disabled at startup.

March 1, 2022

This version includes enhanced support and bug fixes.

• Resolved issue where OPS video displayed green when the resolution was set to 4096 x 2160.

• OPS video now syncs as expected when switching between inputs.

• Fixed an issue with OPS switching delays.

• The GX display now connects to OPS video as expected when the panel has been left on for an extended duration.

• Updated APKs for Google and OneDrive Cloud services.

December 20, 2021

This version includes enhanced support and bug fixes.

• Interoperability. Improved support for legacy Intel HD chipsets (620, 630, 4600). This fixes an image quality issue at boot startup when an external PC is connected to the HDMI port(s).

• Security patch/update. Fixes an issue where some profile settings were retained after deleting or logging out of a OneDrive account.

• Improved usability. You can now save overlay annotations to the cloud without capturing the Save dialog box as part of the saved image.

September 27, 2021

This version includes:

• Android version 8.0

• Touch frame version F_2.0.1.4_210126 T_6.1.4

• Updates to the display’s default apps

• Settings Lock - Admins can passcode-protect access to GX panel settings.

• OS lockout - Admins can lock out the embedded operating system.

• User notifications - You are notified when a file is saved.

• Cloud services - You can save whiteboard content to Google Drive or One Drive cloud services.

• Wake on source - When you wake a connected PC from standby, the GX will automatically wake also.

• Ink over a shared screen - When users share content from their screen to the display, a teacher can now draw or write over the shared screen using the ink overlay.

• Network proxy for Wi-Fi - You can define the use of an internet proxy server when connecting to a Wi-Fi network.

• Added language - Ukrainian and Basque (for Spain).

• One Drive cloud storage access works (unless ADFS Security is in effect)

June 1, 2021

This version includes:

• Android version 8.0

• Touch frame version F_2.0.1.4_210126 T_6.1.4

• Updates to the display’s default apps

• Bug fixes for Wi-Fi certificates

• Updates to improve picture quality

April 23, 2021

This version includes:

• Android version 8.0

• Touch frame version F_2.0.1.4_210126 T_6.1.4

• Updates to the display’s default apps

• Added support for Lithuanian language

• Added General Data Protection Regulation (GDPR) settings to enable the prevention of specific apps from connecting to the internet

• Improved language clarity of on-screen display (OSD) interface text

• Improved stability

• Fixed bugs for Wi-Fi certificates

April 1, 2021

This version includes:

• Android version 8.0

• Touch frame version F_2.0.1.4_210126 T_6.1.4

• Updates to the display’s default apps

• Initial software release for SMART Board GX displays.