Locking down settings

Administrators can prevent others from changing the settings on the display by locking them down. To lock down settings, you'll be required to create a lock down certificate and save it a connected USB drive.

Administrators can limit access to settings using a lock down certificate saved on a USB drive.

Important 

If the lockdown certificate is lost while the settings are locked down, you'll have to perform a factory reset to regain access to settings.

Tip 

Make a backup of the lock down certificate to ensure you still have access to it in case the original is lost.

To lock down settings

  1. Insert an FAT-formatted USB drive into the display.

  2. From the Home screen, tap Settings.

  3. Tap SecurityLock Down Settings.

  4. Use the on-screen keyboard to enter a name for the lockdown certificate, and then tap Create.

    The display's settings are locked down.

  5. Remove the USB drive and keep it in safe place.

If you've already created a lock down certificate, you can use it to lock the Settings app.

To lock down settings with an existing lock down certificate

  1. Insert a USB drive with the lock down certificate on it into the display.

  2. From the Home screen, tap Settings.

  3. Tap SecurityLock Down Settings.

    The settings are locked down.

If you've locked down settings with a lock down certificate, you can use the lock down certificate to unlock them.

To unlock settings

  1. Insert a USB drive with the certificate on it into the display.

    Important 

    Only connect the USB drive with the certificate to the display. If you connect other USB drives to the display at the same time, the display's settings might not unlock.

  2. From the Home screen, tap Settings.

  3. Tap SecurityUnlock Settings.

    The Settings app is available.

The following settings can't be changed when settings are locked down:

Setting

Notes

Network settings

Wi-Fi

The display can't connect to a Wi-Fi network it has never connected to before. However, the Wi-Fi setting can still be toggled on and off to help with troubleshooting connectivity if the display has been configured to connect to a Wi-Fi network.

Bluetooth

If Settings are locked with Bluetooth on, you can still toggle Bluetooth on and off to troubleshoot and pair devices.

SMART iQ Ethernet

You can't configure the ethernet network settings.

Personalization

Wallpaper

You can't change the wallpaper.

Application settings

Launcher

You can't change which apps are available.

Installed Apps

You can't configure any installed app settings, such as access to the apps store.

Notifications

You can't configure any notification settings for installed apps.

SMART Whiteboard

You can't configure any of the SMART Whiteboard settings like whiteboard storage policies, SMART kapp mobile app integration, annotation layers, finger inking, or shared whiteboard.

Screen Share

You can't configure any of the Screen Share settings such as protocols, logging, connection behaviors, or screen share apps.

System settings

DiagnosticsYou can't change settings for advanced diagnostics or participation in using metrics.

Display

You can't change HDMI output settings or input lobby behavior.

AboutBoard NameYou can't rename the display.
Date & TimeYou can't change any of the date and time settings.
LanguageYou can't change the display's language or ink-to-text recognition settings.
SecurityYou can't change any security settings like certificates, clean up policies, automatic log in and log out, or make passwords visible.
Software updateYou can't check for software updates manually or change automatic software updates

Remote Management

You can't enroll the display in SMART Remote Management or configure the settings

System

You can't configure any of the system settings such as hardware controls, enable or disable the iQ experience, or change the default input.

Power

You can't configure any of the power settings such as energy saving options, or when the screen turns off.