Getting support and finding serial numbers

If an issue you’re experiencing with the display persists or isn’t addressed in Troubleshooting or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.

Your reseller might ask you for the display’s serial number. The serial number is on a label on the left side of the display.

Position of product label on the side lower left bezel when viewed from the front of the display
Position of product label on the side lower left bezel when viewed from the front of the display
Position of product label on the side lower left bezel when viewed from the front of the display

Tip 

Scan the QR code on the label to view the SMART Board GX series interactive display support pages on the SMART website.

Scan the QR code on the label to view the SMART Board GX (V2) series interactive display support pages on the SMART website.

Scan the QR code on the label to view the SMART Board GX (V3) series interactive display support pages on the SMART website.